PARIS CAR RENTAL REVIEWS

Cat exceeded expectations.

I was unsure at first about drop off and an email from QEEQ initially left me unhappy. But the follow up email answered my wuestion

Good

The model provided at pickup was smaller than the original reservation, causing our luggage not to fit. After explaining the situation to them, we were told that we either take the smaller car, cancel the order, or pay extra for an upgrade. We spent 2 hours trying to resolve the issue with the rental company’s customer service but were not satisfied with the outcome. Since we couldn't afford to waste more time, we opted to pay extra for the upgrade.

I called the agency’s number on the contract to change slightly my pick up and drop off times but the automated system had glitches and I couldn’t make the changes. I wasn’t able to talk to a person and it kept sending me back to the beginning of the choices and changing into French although I chose the English version. I kept wondering had I had a bigger problem if the costumer service would have solved it or not.

Very satisfied

Was bigger than ordered

Basically satisfied

Lovely as always....love picking up the car from here because of the service and the ease of access...

Always good!

I could not be more pleased with this office they went above and beyond and were so welcoming and wonderful to us. I will definitely recommend this location to anyone interested in getting a car rental Paris.

The vehicle was pretty good and clean.

GOOD

GOOD

We booked a car that said it held 7 passengers. We made the decision so that the 5 of us would be more comfortable and have room for luggage. What a shock to find the seats that were considered seats 6 and 7 were not real seats - I'm not sure a two year old child could have sat in those seats. And, had we actually need the seats there would have been NO ROOM for a single bag. The advertising of a 7 passenger mini van is VERY misleading. I urge caution when booking - do not take the specs at face value.

The car provided did not match the reservation. The description mentioned it could fit three suitcases, but it could only fit one 24-inch suitcase and one 20-inch suitcase. They kept trying to upsell me on car and insurance upgrades. The car had many scratches on the driver's door.

The provided car did not match the one I reserved. The description mentioned it could fit three suitcases, but it could only fit one 24-inch and one 20-inch suitcase. They kept trying to upsell me on a car upgrade and insurance. The car had many scratches on the driver's door.

The staff was very helpful and friendly.

Pretty good

Poor vehicle condition

Counter staff insisted that they only had smaller suv compared to Tucson. Then tried to upsell with added on insurance and then after that insisted on renting me snowchains because the cars all were on summer tyres. This is for a one month rent in December! Chain rental calculated per day and came to more than 100 euros after “discount”. I could have bought a set of chains cheaper than that.

L'air conditionne de fonctionnait pas donc nous avons du revenir rendre la Renault Captur et en prendre une autre (une Fiat) qui s'est avere etre bien meilleure (air conditionne, carplay, camera arriere, consommation apparemment elevee et turning radius mauvaise pour une petite voiture). Donc au final c'etait plutot une bonne experience malgre le delais au depart.

Facile a utiliser. Tout sur une app.

The car already had damage at the rear before departure, and I had informed the staff about it beforehand. However, I was still charged over 1200 Euros for repair costs without any notification; the amount was directly deducted from my bank account. I only found out after checking my bank statements. I truly cannot understand this.