El coche era un fiat y no un wolksvagen , con la perdida de potencia , no estaba indicado que Dollar estaba en Hertz y esperamos varias horas hasta localizarlo , además las señoras del mostrador muy desagradables
The pickup location of this car rental company is extremely hard to find! Highly not recommended! The pickup point mentioned on the car rental website is completely different from their actual pickup location. We couldn't find it at all, and ended up taking a taxi ourselves, which took two hours to finally reach the company! Highly not recommended! Additionally, this company's return policy requires returning the car with a half tank of fuel. There's no clear indication of this from the rental website or the company. I only found out after refueling it fully and they won't refund the extra fuel cost! Terrible rating! The pickup service satisfaction is zero, I spent 15 euros on a taxi to get to the rental company!
They need to provide a better quality of car in Kefalonia as the roads are not really suitable for a Suzuki Swift. Before long this newish car will be a heap.
Great service though and very kind and friendly staff at the desk especially Paula.
Brand new car, higher class than I booked. Our flight was delayed by more than an hour but the representative waited for us. Paperwork took less than 10 min.
About QEEQ:10.0/10
I was able to talk to QEEQ representative when our flight got delayed. They informed car rental company about the delay.
Outstanding car, new, and free upgrade. friendly and helpful counter staff, although booking process a little slow but just because several people arrived at once. Good minibus service from Airport to rental site. Well run, excellent overall
Volta is not a good company. They are just an agent. The actual rental company was a local one called Marathon. The service at the airport location was good. They informed us that after returning the car, they could provide a free shuttle bus to the port to catch a ferry to Rhodes island. We rented a Nissan Qashqai. The car was very old, still using CDs with no screen, so no Apple CarPlay for navigation. We couldn’t see the map. The Bluetooth could connect to the phone, but we couldn’t hear the navigation instructions. The car had no reversing radar or rearview camera. It was in poor condition. The right rear light was broken and not repaired.
Volta is not a good company; they are just a middleman. The actual rental was from a local company called Marathon. The airport branch had great service and informed us that after returning the car, they offered a free shuttle bus to the port in Rhodes. We rented a Nissan Qashqai, which was too old. It still used CDs and had no screen, so we couldn't connect Apple CarPlay or navigate the map. The Bluetooth could connect to the phone, supposedly to hear navigation, but that didn’t work either. No backup sensors or camera, and the rear right light was broken and not repaired.
Considerable wait on collection of the car, which was in poor condition with stains on the inside. Mechanically sound, but cosmetically not very good. Also, central locking only worked off the key, not the fob.
Pros:
- Fast service
- Fast pickup
Cons
- Their office is dirty and run down
- Tires of car were almost sleek, should have been replaced long ago
- The paint was peeling from the bumper
- Picked it up with 1/4 gas
- Seats need a good washing, they had stains
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