FRANCE CAR RENTAL REVIEWS

Pathetic customer service overcharging unnecessarily

Location details are very poor often

The Rentscape agent was kind, welcoming, and made an effort to get us a vehicle 30 minutes before our appointed time. Good marks! The agency does not accept American Express which caused us some consternation as we used this card to book on Qeeq and Amex Assurance covers rental cars in France. the vhecile was not a recent year Audi and lacked some basic "mobile pairing" features. It also was not spotless. Rentscape should update it's fleet, accept American Express and be very attentive to exterior car cleanliness.

I find Qeeq optimal. I was nervous that such a turn key solution would work. But it was seamlessly accepted. Bravo Qeeq Com. I have shared our positive experience with others!

They did not have the car I had book which was a compact SUV, they only had one very large automatic car which was too big and I did not feel comfortable driving it. I had an small accident and the tyre burst. Now I have been charged almost £4000 on my credit card for the replacement of one tyre.

Requested a manual transmission. Were given an automatic. Pick up process took so long that we took what we were given. Very disorganised - staff had no idea which car our key belonged to. Actually walked round the car park till a car opened! Long queue of customers when we came to drop car back but they kindly let us walk through & just gave the key to lady behind the desk.

Very smooth booking process although it sadly doesn’t carry through to the actual collection of the vehicle.

Honestly it all went smoothly and quickly.

will definitely book with them again!!

Tout a été très rapide pour récupérer la voiture, rien à dire de négatif. J’ai finalement obtenu un véhicule Volks Wagon qui fonctionnait très très bien. Cependant il aurait été apprécié que la voiture soit propre à l’intérieur (extérieur aussi aurait été apprécié). J’ai dû laver le pare-brise intérieur tellement il était sale et même les fenêtres des portières avant.

Tout à bien été avec votre site, ça fait 3 réservations que je fais avec vous et je vous ai même référé. J’aurais voulu encore une fois réserver avec vous pour avril 2025 (Orlando) mais vous étiez plus cher que Costco.ca

Can was great, except as all electric cars - the range decreases faster than initially stated while driving which is a bit stressful, especially on the motorway.

Price drop worked great!

Tudo ótimo, atendimento muito bom.

Plataforma boa, bom custo e benefício.

Very nice company to deal with,quick to book..Excellent price for the car for the week!Deposit was taken on the day we collected the car and when we returned the car in the condition we got it our deposit was returned the next day!

A very simple app to see your booking and if you need to make any changes!will definitely use this service again!

the service at the counter was very kind and patient

Agent was apologetic for no gas car available we reserved.

The car was in excellent condition. We picked it up in less than 10 minutes, and the counter staff was very helpful and clear. We had a bit of a problem to find the car in the parking area, since there were no parking bay numbers, so that could be improved, but otherwise there were no problems.

We found QEEQ to have good selection and prices for the different types of cars on offer. The complete insurance package which could be bought when booking also gave us peace of mind and was very easy to do.

very nice service, fast and on time. clean car, well maintained, very pleasant ride.

The window had a chip in the middle. The windscreen wipers were dry and didn’t work well. It was very hard to drive in the rain which was pouring for 5 days! There was no windscreen wipers nozzle at all. The battery of the car for electric drive was empty

See above

Very professional

Excellent and professional

We believe we were DOWN graded as we ordered Peugeot 2008 and got Seat Arena. Really disappointing car. Also the seat belt buckle was not working properly. We thought of changing the route to replace the car but we found a work around solution. Also the car made some strange noises. Also the waiting time in at the pick-up was very long.

Upselling at the counter which is always annoying - apart from that good service

All good

The vehicle exceeded my expectations. The check-in service was prompt, efficient, very helpful and extremely courteous.

Worked to perfection.