GREEN MOTION CAR RENTAL REVIEWS IN UNITED KINGDOM

Said I damage and never did

Nil

Easy pick up, they helped with my driver code from the DVLA which led to the delay.

Great and easy to use

I have to admit that the car was in absolutely perfect condition. The service was very kind and very specific about every detail in the booking. There was easy transfer from the terminal. What you MUST know however is that they are very detailed about the car condition. You can see videos and notes everywhere explaining how the process looks like and what are the possible charges. So probably if you happen to do even a small scratch the charges can go high. They offer their complimentary full coverage package but you must know it costs over GBP 40 per day, so if you book a small car it's going to double or triple the cost for you. So, they are VERY transparent in what they do and how they inspect the car, however if you choose not to take the insurance you might be liable to pay up to GBP 2500 for any damage. Overall, however, they are honest and transparent with the terms and conditions. I returned the car with no damage and the deposit was released within a few days.

Smooth as usual. Easy comparison of the prices and suppliers available.

This company is terrible, the card machine only accepts chip cards, and the deposit refund is very slow.

They always upsell!

As long as you have your annual insurance and act nicely with staff, you'll be fine. They only attack rude conscious-less tourists!

as good as usual, even thou now it looks more like Geek or Wish - since it passed to be QEEQ

I have used Green Motion a number of times and have always had a good experience bar picking up the car which always seems to take a while. However during this rental period I was left feeling very disappointed and angry with Green Motion. Upon leaving the car, I was told it was too dirty (I had used the car on a couple of country roads and the motorway) and as it’s winter and it has been raining there is dirt on the roads so the car had mud splashes and mud debris from the pushchair inside the car. I was told that due to this the car would need to be valeted at a cost of £96. I had a flight to catch so could not take the car to clean it myself. Had I been made aware that the car needs to be returned clean, I would have cleaned it myself. Never have I been told that a car I have used is too dirty. I was gob smacked and pissed off at the charge. So much so that I will not use this company again.

Good and efficient experience. Branch is hard to find however as you come off the roundabout. Customers should be warned.

I’m pretty sure I’ll use this company!

It’s very very easy and intuitive.

Yes. Brand new car was provided. Staff were excellent.

App is very easy.

On drop off time staff member was 20min late. I get different car then pay for.

Gr8 job

Disappointed to receive a bill for a crack to the windscreen. Horrified to find they have charged nearly £700.

All worked well.

We’ve got Kia which was much smaller than Volkswagen Polo, but generally everything was fine. You have to be aware though about the deposit of 1200£.

Smooth and easy process of booking

They are always quick to help and not eager to rip you off. Just make sure you read the small print and you'll be fine. Theres a good team there.

Brilliant in pricing and ease of use.

Quick pick up and drop off. Cheap rental price and noce car. Only one negative thing car tank was not full I have to go straight to petrol station. And it is not first time

Quick booking process and good price.

They gave me really nice new car. Staff was friendly. Very quick drop off check.

Quick booking. Customer service did great job to cancel my other trip.

friendly and efficient staff

Great base price BUT they make their money from all the extras and they keep coming and hard selling them. If your strong and say no to everything it’s fine. Don’t get ripped off or guilted into adding and adding and adding cover, fuel deals etc...

The counter staff was less that polite, he rushed us and basically kicked us out of the office during the pick up. We were sent to the parking garage to find the car by ourselves and no one to check on the conditions of the car upon pick up.

Great for booking, found the best price and cancellations are hassle free.