Pros: Open 24 hours, very convenient, good car condition.
Cons: Upon pickup, we were informed that the automatic car we booked online was not available and were constantly asked to switch to a manual car, which was shocking. Since we were not familiar with driving a manual car, they provided another automatic car after our insistence. They did not inform us in advance which toll lanes to use on the highway.
I've been to Turkey over 10 times and this is the first time the car was in such poor condition. It was extremely dirty when I picked it up, which I've never encountered before, and there were issues with the tires.
Everything was perfect, the car was fresh and had only 16k km on it. The communication with stuff was easy even they know very little of English but still did their best to make our experience better. We drove all the way from Izmir to cappadocia and back and had an amazing experience. Totally recommend cizgi and will book again.
About QEEQ:10.0/10
Good service for car booking, we liked how the app look like as well as full insurance and easy communication.
“Excellent service and Excellent price most importantly an honest company thats not going to scam you”
About Cizgi:10.0/10
Excellent service from Cizgi rent a car. I highly recommend this company. In the past I only use to use the major international car rental companies. But after being scammed by Sixt couple months earlier who gave me a disgustingly smelly car which also had lots of marks inside and outside. They then charged me £150 for a cigarette burn which I didnt cause as I dont smoke. Warning if you use Sixt in Turkey please check inside and outside and photograph. They will scam you if you dont buy their insurance.So after that experience I decided to use a local company. Having researched reviews online I chose Cizgi and I am very glad tjhat i did. As the vehicle was in excellent condition. The price was half of that of the major international rental companies. And Service from Cizgi was top notch. Thank you Cizgi.
The worst rental experience. Very poor service, fraudulent car model changes. The customer service only has a central line, making communication difficult. Car was given with an empty tank, and extra fuel at return was not refunded.
Terrible. Only one staff member for car collection, with five groups waiting to pick up cars. We had to wait until everyone had finished before they let us leave the parking lot. What kind of logic is that? The car was given to us with an empty tank and must be returned empty. How are we supposed to manage that? We ended up giving them half a tank of fuel for free. The windshield washer fluid was also empty. The staff member at car return didn't even speak English. Absolutely ridiculous. Avoid this car rental company at Izmir Airport.
1. The rental process is very simple. There's no credit card deposit, authorization, or vehicle inspection involved. Picking up and returning the car is hassle-free!
2. The car is a diesel version with plenty of power, perfect for the uneven terrain of Cappadocia!
3. One reminder: They won't hold a sign to meet you. When you are waiting for your luggage, you need to call them, inform them when you will be at the terminal entrance, and confirm how long they will take to arrive. Otherwise, you might end up waiting in the cold for nearly 30 minutes like we did.
4. If you are not going to Lake Tuz, adding 100 lira worth of fuel is enough. There are many gas stations along the way. We added 150 lira and still had 2 bars of fuel left when we returned the car. Since we picked up the car with an empty tank, it was unavoidable to waste some fuel.
Car was too small for a 6 seater. No space for luggage. We asked for paid upgrade but got denied since we had used qeeq to book. The car was dirty inside and outside.
The gas was empty to empty which is hard to do. I ended up with 20 euros of gas in the car on my return.
The staff were friendly though.
1- The road conditions in Turkey are excellent.
2- The condition of the car was quite good and very spacious for four people.
3- The Tantu navigation app is not very good; overall, it is not as good as Google Maps.
I’d not used Cizgi before - and so was a little bit apprehensive. However, I got the exact 7 seater that I had booked and the car was fine.
Staff were polite and helpful - and it was exceptionally easy to collect the vehicle. No hard sell for buying extra insurance.
I’m always nervous about giving a car back - and the car hire company trying to blame a scratch or dent on me - but this was very easy. Drop off took no more than a few minutes and they hardly checked the car at all.
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Kevin MacPherson
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