The car was brand new
The service was excellent
It was pouring rain when we were leaving, and the airport roads were flooded. The car stalled but the rental staff handled it efficiently
They quickly took us to the airport railway station
We made our flight just in time.
Highly recommended
Simba exceeded expectations. Everything about them starting with pickup from airport to their office till return of vehicle was amazing. the staff was super friendly .
Friendly service, good prices, and they consider consumer needs when issues arise. They resolved problems caused by QEEQ, minimizing the impact of QEEQ's errors.
Overall satisfied, but the waiting time for car return was quite long as we had to wait for vehicle inspection before being taken to the airport. The car had 30,000 kilometers on it.
The office installations where very poorly looking, walls peeling off, etc.
The staff wasn't very friendly and the person who process my documents took pictures of my credit card front and back, which I found very doggy as the security code is on it, when asking, he said it was for their own security, which I completely disagree, but he didn't give me other option.
About QEEQ:8.0/10
You should specify that insurance bought on the app is not related with the car hire company and if anything happens we have to claim apart
Quite satisfied; the service was thorough, and the procedures were simple. If you use the electronic toll system, there's a $5 fee per transaction. However, there are few toll roads.
Pretty good, high cost performance. Note that the toll fee supports automatic deduction, but there is an additional service fee of 5 AUD each time, capped at 40 AUD, which is mentioned when picking up the car.
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