Overall, the car rental company was good. Our flight was canceled so we extended the rental by one day and changed the return location to the same city. However, we were still charged a 200NZD one-way fee, but after follow-up communication, it was quickly refunded. A bit careless, but efficient.
Booked the car in advance, good value for money. Switched to a Mitsubishi Outlander, which could fit a family of five. The trunk could hold two large suitcases and three small ones. The car had decent power, enough for traveling around the South Island. Renting a car abroad through QEEQ is reliable, with excellent service. They can assist in communicating with the store to resolve issues promptly. The pickup and return process is simple and fast. Definitely recommend them.
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Molly Ann
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