SURIA CAR RENTAL REVIEWS IN MALAYSIA

Booking for Perodua Bezza, and the car we received is Proton Persona which is better. 5 star service

The car broke down upon arrival in Genting Casino basement carpark. Radiator hose connection burst. Waited over 4 hours to have it repaired nearby. The mood was spoiled.

no help from the website at all after getting the car.

Suria staff were so helpful and communicated well. They dropped off the car at our Airbnb, and picked it up at the airport. When we were rushing and almost missed our flight due to Hari Raya traffic, one of the staff members came and met us at Departures. Overall, we were very impressed and happy with Suria.

I would like to thank and Appreciate SURIA ( MS.Chuah) for their support, All perfect

They said will give me a honda car, but it's not, they just give me a brand new 7 seats car, totally new

Easy to use and book a car, good price

Good staff service. And car is quite good and very clean.

Good user-friendly to book car. I will recommend to my friends.

to receive the car you should go to there counter which is very far from the airport building and it will be difficult when have a children's and more bags, and when we reach to the counter no one was there, we waited there representative around 20 min in very bad weather

Every thing was ok

SURIA has provided us a decent car. The representative was great and we had a really good communicate with him about how and where we should be met.

This booking platform is really convinient. Everything was done within a few clicks. I would reccomend to use Easyrentcars.com for your own best experience!

good experienced. friendly staff and good condition of car.

ease to book and search for the cheapest price of car.

Difficult to locate the staff at the airport because the rental office is at another terminal.

Very good and convenient

Excellent service

Love it

Please keep the inside of the car free of roaches for future drivers.

I paid for Toyota Innova or similar car but they downgraded to a Malaysia made 4 door sedan. The size was much smaller and the staff rejected to change a similar car. I had no choice but to take the downgraded car. The Bluetooth audio took us 40 min and not able to connect my iPhone for GPS and audio. Most car rental companies rent the car with full tank of gas while this one left only less than half tank and the staff said to return the car with 3 bars. How could I return the car with exact measurement for 3 bars. Without any choice I had to fill up the tank almost full to benefit the next renter because there was quite a distance between KL city center and the airport.

I left my sunglass after returning the car. The staff, Calvin assist me and returned it. Trusworthy! Thanks

Great service attitude

Great service! picked me up at T2 and took me to T1, then dropped me back at end of trip

I asked which terminal to go to days before the pick up and did not get a reply. Luckily the agent came to pick me up and took me to the correct terminal

From the time of car pickup to the return, the staff were not proactive. I had to call multiple times to find out the location for the car handover. I contacted them via WeChat a day or two before departure, but received no response.

Felt car was relatively low-powered. Slight acceleration and I will hear the engine roar. Pick-up was slow but seems better than other cars on the road. So maybe it is the general conditions of car on Penang roads.

The staff were very enthusiastic.