BUDGET CAR RENTAL REVIEWS IN FRANCE

Le véhicule était légèrement plus petit que le modèle réservé. L'attente inconsevable pour récupérer le véhicule. Plus de 1h30 de file. INADMISSIBLE. Plus long que le vol.

Très bonne plate-forme de reservation.

Overall good, but the phone number on the contract was unreachable.

Budget a été décevant... Personne au guichet de retrait et aucune communication avec Avis, son partenaire. Heureusement le personnel d'Avis a été très débrouillard et a enregistré un contrat papier pour pouvoir me faire partir au plus vite !

Service Client

Good car and rental. Still haven't received any communication from them after the rental, including them holding on to my deposit even though they said the car was alright.

Le prix de l’essence réservoir non plein ne m’a pas été indiqué à la prise du véhicule.

Temps d'attente interminable pour prendre la voiture!!! La voiture paraissait correct mais en route nous avons constaté un bruit sous la voiture, du coup pendant les 3 jours nous n'avons pas utilisé le véhicule, seulement pour le trajet pour aller à Ste Maxime et retour à l'aéroport on ne la pas utilisé pour se promener et profiter de la région, c'est quand même dommage de louer un véhicule dans ces conditions !!!

It was not a SUV

The female staff was rude when returning the car, and the location was especially hard to find.

Car was fine, picking the car up was a long slow process though, especially with a 2 year old. It was quicker to board our flight. Overall happy with easyrentcars, wasn't happy with budget staff trying to sell add ons to us, which I had to advise on numerous occasions that I'd already took them out with yourselves.

Pickup was fairly quick and straightforward, no upselling of insurance. However, there was only one child seat available in the store.

Insurance to expensive. Never agan come back to budget for price like this. Car rent 103 € Insurance 89 € !!!!!! And I still not have my deposit back !!! I payd super cover insurance 30 €/day and budget any way took deposit 500€. And now its nearly week and it's still not payed back !!!

Seamless car pickup at the airport

Counter staff were friendly, helpful and reasonable, providing local information, speedy in collection, and understanding that people run late and get married!

I was very happy with car. I waited for ages late at night with two small children to even be seen by the counter staff. I realised that this was because they then tried to sell me more insurance cover that had been available when I booked. If I had wanted this cover I would have purchased it when I booked. She really tried to push extra cover which was really annoying. She was very rude.

They did not have the Volvo V40 and they have been able to offer only one other compact car : an Audi A1. They proposed to upgrade to a larger car but it was very expensive for 1 full week.

The counter staff were excellent.

very easy to use platform that was efficient.

Je n'ai pas pu joindre le loueur le lundi et je n'ai donc pas pu récupérer la voiture, car l'adresse n'était pas assez précise (gare SNCF). J'ai eu le responsable de l'agence le lendemain matin. Il m'a reçu de manière lamentable, me disant que tout était de ma faute "J'aurais du demander à l'accueil de la gare où était l'agence de location de voiture !".

Great car. We rented a full size BMW but they didn’t have one available at pick up. Gave us a brand new Volvo D60 which was great. It had many features including predictive cruise control. Great car. Great navigation system

Very easy to rent from your website. And the car and experience was better than we could do otherwise and much better than normal.

When returning the car Sabri was very pleasant to deal with which made the drop off less stressful...thanks!