RIGHT CARS CAR RENTAL REVIEWS IN UNITED STATES

They were giving me a car with bad tires, cuts in 3 of them , unsafe, low profile tires and rims...the rims were all scratched up due to the low profile tires. Should not be renting cars with low profile tires. Manager said he could not give me a different class of car , even though i would have taken smaller. Had to wait over an hour for a Hyundai Sonata lucky that it came back. This was the only car on the lot like this...all others were fine. be very careful on the 300,000 liability of your own insurance you must have to avoid high charges.

none...great

Car was not clean, was loud as if a muffler or tire issue. Address on confirmation email was not exact and office was difficult to find.

Price was good.

We couldn't lock our doors because we didn't have a way to open it. The engine lights went on when we arrived at our location. The wear on one of the tires was uneven making the vehicle shake.

I was at the Right Car counter, and I signed the contract. And soon after the representative took it back and tore it saying he was cancelling the reservation. I was asked to show my insurance which I did and he claimed the liability was not enough. I have attached a copy of my insurance and as you can see it has 100/300/100 limit, so I was trying to find out where is my insurance lacking the coverage and asking for an explanation. At no point did I ever refuse their insurance. And in fact even agreed to purchase it. The representative just decided to cancel the reservation with no value reason and ask me to leave. I had prepaid the entire amount of reservation and was told I would get no refund. I see no fault of mine in this and the least I deserve is my money back. Not to mention this caused me a lot of inconvenience, wasted my time, and I had to end up looking for another car rental which costs me a lot money. I had never ever experienced such terrible car rental experience in my life before.

The absolute worst car rental company in America..shiesters..it’s like getting pick pocketed in a supposed business..run as far as you can from them

They bait you with low rates and then force you to take "mandatory" insurance that triples the price of the rental. They tried to give me an old car with cigarette burns and smell at first and I had to insist for them to give me a reasonable clean car. The car had barely any gas on it. I assume on purpose so I return it with more gas than they gave me. Their service is horrendous! You should not do business with them anymore or you will loose your reputation. You will certainly loose my business.

I called my bank and was told that it was their machine, this confirmed by a rental I did later in the day.

They tell everyone there who is using their own insurance, that their property coverage isn't high enough, even though they have different values and the only notice is the liability amount minimum required... thereby forcing everyone to get additional insurance. There isnt communication on how to find the car rental place. Thereby making it a long and confusing search.

Right Cars counter was no help, first they tell you mandatory insurance or no car rental , they hit you with two types of insurance totaling over $29. they do not take your black car CC insurance. ( RIP OFF), second car was suppose to be a Full size looked more like compact, and dirty , seats were all stained, car inside was dirty. third deposit was suppose to be returned same day, now they tell me when i return car it would take up to 7 days. Customer service was horrible. will never rent from them again i will stick with dollar,hertz,national, budget. never again

Wouldn’t rent from here again. Hey

Do not rent with this company, I was given a car that had the trunk already damaged, on my way to my hotel the trunk opened, other drivers honked at me to let me know, not the best way to start. I managed to close it and continue. The second day I called no answer, not the way you want to spend your vacations, on the phone and trying to get another car that never happened. I tied a cord to keep it close. I finally talked to somebody two days before my vacations ended and told them I did not want to be blamed for that, and they told me not to worry about it. Guess what, A week after my deposit was not returned and when I called they said that they will not give me my deposit back because I damage the Trunk!!!!!!!. What is wrong with these people, they are so dishonest, I will not recommend this company at all. Go with the ones that are in the airport, even if is more money One more thing, I spoke to the manager today I mention that I will fill out this survey, and he said that if I do it, he will not help me in any way to get my deposit back. That is so unprofessional.

IT WAS A NIGHTMARE FROM THE TIME I WALK INTO THE OFFICE. STAFF UNPROFESSIONAL TO SAY THE LEAST NOT ONLY WITH MY EXPERIENCE BUT ALSO WITH OTHERS.

We should have been told about the need to purchase the SunPass and the fact that it was an outrageous $13/day when most tolls were under $1.50

Service with a smile

Easy to use

Thank you for making this process quick and efficient! I was in Florida for a graduation and Mauricio was at the Ft Lauderdale pick up area when I arrived, then when I got to the car rental center the car agent was waiting for me with all my forms ready to fill out. I was out in 5 minutes!! The food was good Toyota Camry was new, clean and drove well.

The hidden fees are not explained at booking. The man at the desk kept pointing to signs on the counter and wall instead of answering my questions.

I never took the car, and the reps were of no help. I was told to stop wasting their time.

the guy from Frontdest he is terrible I never got my life. Mean, rule , lie. I never come back. I’m not recommend this place. I don’t trust this place.

SCAM ARTISTS! Right cars is scamming people with low rates only to charge extra fee upon pick up of the vehicle such as supplemental liability insurance if you don't have 300,000 on your own insurance ( most if not all states only requires 25,000 - 50,000) so why are they asking for 300,000? to obligate you to buy theirs!. to sum it up, will never rent from them again and will do everything I can to steer as many customers away from them as I can.

This has been the worst rental experience I’ve ever had! The guy at the counter was so rude and aggressive, he tried to force me to add their insurance when I had insurance from EasyRentCars already! I then refused the car! Zero out of 5