HERTZ CAR RENTAL REVIEWS IN CANADA

Excellent car & excellent service

Best deals and excellent service

The location is easy to find, and the pickup and drop-off process is quite fast.

The first car had an airbag warning light, and the replacement also had issues and was an old car. When I picked up the first car, the staff just walked me to the car and left without saying anything.

Service was excellent, no need to wait long.

Excellent.

Big companies are indeed different; both renting and returning the car were very convenient.

Nothing

Was great

Friendly staff, great service.

No problems!

all staffs are nice.. reaction is quick. MUST rent car from Hertz next time.

Excellent price and service

Easy cheap and efficient

Very good service. They advised on whether to rent a winter vehicle, but after consideration, I stuck with my original booking of a Hyundai SUV with over 20,000 kilometers. Overall, I was satisfied.

The staff are nice and cooperative

The car was advertised as SUV but had very little usable space for large luggage due to the shape. Would have preferred if it was advertised as hatch back type or not, booking online didn't have enough details. The customer service itself was great though, there was no issues with Hertz itself.

Everything was great, beside that I was charged two hours late return and my friend May’s family was charged 1 hour late return fee. When we picked up the car, there was no explanation that the rental was counted by hours. We thought it was very early to return the car by 12 noon. We were staying in the hotel close by waiting for time getting closer to the flight time. We If we were notified that the renting time was counted by hours, we would have returned the car two hours earlier. We went to the return counter and they said they couldn’t do anything about this situation.

Loved the car and the features it had.

Counter was busy but friendly service

Easy

L’accueil du personnel à l’agence hertz est mauvais.

ハイランダーではなく、ヒュンダイを充てがわれたことは残念

Rented a two-door Chevrolet but got a Corolla. The car's condition was good.

The rental company’s service is acceptable, but the return location is hard to find and not well-marked.

Excellent experience and smooth process from pick up to return