The problem is with payment I have rent the in price of 1380 Europe but I found they take from my master card more than 2000 Europe Could you explain and how I return my rest money back
“The eventual booking amount ended up higher then the booking amount !”
About Hertz:7.0/10
There was much confusion as the final drop off location was different from the stated site. We had to call in to the help line for assistance to return the car. Booking amount was also to much discrepancies which I have yet to verify and validate.
The staff of Hertz at TGL airport were very helpful and considering. They even gave a higher level car when they noticed my renting duration which was very thoughtful.
Pickup was very easy, Drop off was also perfect. The one thing which could be better was that Hertz drop off location in the parking was not very clear.
About QEEQ:10.0/10
The Easyrentcars was very useful to find the perfect service and it worked easily. Will definitely use the service again
Aggressively pushed insurance, and my complaints were dismissed. Ended up paying for two insurances both domestically and abroad, costing over 10,000 yuan extra.
The worst experience ever. I would not recommend this car company unless you want to be ripped off. The supervisor was the rudest person I have ever come across. They charged us 330 pounds for scratch which wasn’t there, didnt want to sort out the problem even that we had several photos taken before drop off (car was in excellent condition). They charged my card and they basically said i have to pay the damage. Fortunately we purchased the premium insurance, but still didnt get full refund (9quid still missing).
About QEEQ:10.0/10
Thanks for your help with insurance company. At least we got our money back which was stolen from us by Hertz.
“decent but hit with big fee for being a tiny bit late to return”
About Hertz:8.7/10
was given a giant car, instead of the tiny one I rented. then we made a mistake on the way back, and were just over an hour late, for which we paid something like 50 euros, double the price of our rental.
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