NISSAN CAR RENTAL REVIEWS IN JAPAN

The car was in good but the car navigation system was not working. I needed to use google map to lead my way in my whole trip. I have raised a complaint to the Nissan staff when I returned the car and requested them to fix the problem before giving the car to the next driver. Overall, the Nissan staff and the car were good and I had a good rental experience apart from the car navigation system.

Very good and helpful

Excellent service, very good!

Very good

not enough manpower of staff as a couple in front of me already spent 30 minutes proceeds document or something. Then another 2 group behind of me keep waiting

no comments

The car is better than what I booked. Bigger car and spacious. Able to accommodate 1 big and 2 medium luggages and small luggage.

The booking is easy and offer better price with insurance coverage. The customer service support was good.

駅から近く便利でよかったです。

わりと使いやすかったです。

Staff is helpful and can speak English to smooth the whole car rental process.

Looking for more promotion and good deals.

A bit difficult to find the office , it was under ground and doesn’t send any access or map to guide of the location , u need to figure out yourself The pick up and drop off service very take times , if u in a hurry ... lollll But car condition is good , they speak very little of English .

Good and Instant confirmation , will de finely use easy rents car again

The staff speak a little of English , overall can be understand with some hand action But the pick up and drop off service very take time

Good service and fast instant confirmation

The drop off was a nightmare. We keyed in the map code as instructed and was lead to a point where we cannot find the drop off point. Asking people around us didn't help. The number given is not contactable. Had to call the airport branch and was asked to call the customer service number, and was then informed that we have to key in the phone number(which was different) into the gps. They then explain that we have to drive down to the basement, which was not obvious. Better provided information from the start would have helped.

They didn't provide the car model I reserved, and there was no USB port in the car, so I couldn't charge my devices.

Very good condition. Staff at counter is very helpful.

Easy to use the App.

Exceed our expectations for both the service and the serana car itself. We would like to get the snow tyres for traveling in winter but their nissan cube doesnt have the snow tyres so they upgraded to serena model for us, it was fantastic

Very polite

Car is very clean, in good condition. Same model as marketed. Staff professional. Instruction is clear.

The staff service was very professional. They don't speak much English, but there are English translation documents available. Renting the car wasn't troublesome.

Communication in English was a bit challenging. Although I informed the staff that I had purchased full insurance and showed proof, they still seemed unsure. Overall, it was not bad.

Good location, easy to find, no need to queue, staff have excellent attitudes

Good

Good

nice service