LOS ANGELES CAR RENTAL REVIEWS

Very satisfied

Very satisfied

Satisfied.

Satisfied

Extremely satisfied

The staff were very enthusiastic when I picked up the car. They recommended upgrading the model for an additional fee. I wasn't very familiar with the specific model. Before returning, the car window was smashed. I reported it to the police, got a receipt, and handed it over to the return company, which handled it quickly. It was smoother than I expected!

The service was very good.

It's acceptable. There was no Chinese translator on site, making communication difficult for those with limited English. Many places, including banks and hospitals, have this issue. It would be great to have translation devices on site; it's not a complicated thing!

There were no queues that day, the process went smoothly

I hadn't been to LAX in a long time and forgot how to find the shuttle, so it took me a while to locate it. The store wasn't very busy in the late afternoon around 6-7 PM. It shares the premises with Hertz. I waited in line for about 10 minutes before enquiring what cars were available. They offered me a Nissan Armada and a Ford Expedition, and recommended the Ford because it was a newer model. They suggested additional insurance, but I declined. The car was okay, though not exceptionally clean. There were some residual spots in corners not easily visible, but it was acceptable.

Excellent service, the car was in great condition.

Very satisfied

Satisfied

Very good

A great experience overall, the procedures were relatively simple.

A very good car rental experience

The wait time in line was a bit long.

Very satisfied, the car is new and has low mileage

Satisfactory

The staff was very enthusiastic and didn't try to upsell.