LOS ANGELES CAR RENTAL REVIEWS

Overall experience was great, and charging was convenient.

Average

Not bad

Big brands are still trustworthy.

Budget is a terrible rental company. Be careful with your deposit. It's been a month and I still haven't received it back!

Very satisfied

Good, quick queue

Quick service, good communication about optional insurance without hassle, everything done swiftly.

Overall, Thrifty is relatively cheaper. It seems to be a subsidiary of Hertz. Most of the service staff are from India and may try to add extra services. I checked Thrifty's official website in advance and learned about the additional charges. In the end, I insisted they cancel the extra fees.

Overall service was good. Initially, they wanted to charge for the second driver, but later said my package included a second driver, so no extra fee was charged.

This was a brand new Cadillac. It was a great driving experience.

It was great. I was very impressed.

Very satisfied

Very satisfied

Overall, it was okay. The car was too old, with mileage over 100,000 km, and the wipers were not working properly. I had to drive a long way to get them replaced by the owner. In domestic car rentals, you usually don't get such old cars.

Had to wait over an hour to pick up the car. The counter informed me that there were no cars available for my original reservation and asked me to upgrade to a more expensive model or they wouldn't honor the booking. Additionally, they added insurance that was already included in the original full coverage. Out of urgency, I had no choice but to agree. After returning home, I found that the original order stated that a free upgrade would be provided if the original model was unavailable. Contacted the rental company, and they insisted that the signed documents abroad were definitive. Be cautious when renting a car!

The service was alright. They did try to upsell, but weren't too pushy when I declined. However, I was unexpectedly charged a fee after returning the car.

There are too many restrictions on the payment card.

Good service

Everything was normal.