Returned the car early, but the Avis store at Vancouver Airport insisted that they would refund a CAD 75 voucher, saying we could call Zuzuche to get it. When I called Zuzuche, they asked if I had a recording, or they needed a handwritten receipt? It's not about the CAD 70, but the fact they promised something and then didn't deliver. A verbal promise should count too.
“Wonderful and pleasant experience for first Tesla drive”
About AVIS:10.0/10
I happened to go when the counter was empty and it was a really smooth experience. Overall I would say the experience was very smooth and the staff was very helpful.
About QEEQ:10.0/10
I like the price drop protector as many of my bookings I have gotten a pleasant surprise when the price drops!
Overall it was okay. The car's condition was average, with 10,000 kilometers on the odometer when I got it. The cleanliness was just so-so. The car was cheap, so I didn't expect much in terms of power.
Apart from the car being rather old, average cleanliness, and having several scratches, everything else was fine. The rental and return processes were quick.
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