TURKEY CAR RENTAL REVIEWS

Very satisfied, both pickup and return were simple and quick, and the car was in good condition.

Overall, I am quite satisfied.

Very smooth, the process is simple

Satisfied

Very good

Very satisfied!

Very satisfied

The store is right inside the airport, very convenient. The deposit is low and was refunded within three days after returning the car. Avis is really great, the car was in very good condition, and both picking up and returning the car were quick and easy. The deposit was also low. I'll definitely choose Avis again in the future. Before traveling, I read a lot of negative reviews about other companies, so I decided to rent from Avis in advance. They have a counter at the airport, which is very convenient. The car was new, with less than 3000 km on it. The initial deposit was just 500 RMB; I thought it was a mistake at first and confirmed it multiple times through text messages. The deposit was refunded the day after I returned the car (minus toll fees). During our 12-day road trip, the roads were well-constructed, wide, and not very crowded. Fortunately, we rented a small car, otherwise it would have been difficult to navigate in and out of small towns. Google Maps often directed us to very narrow roads in small towns. The toll fee was automatically charged through an HGS device, and gas stations offered free car washes.

Excellent car rental company, refunded the credit card deposit promptly after return.

They kept pushing insurance sales. No one was there for airport pickup, which made us wait anxiously for a long time. The phone number was wrong and it wasn't the store's number. Plus, our domestic phone couldn't connect.

Very satisfied

Everything went smoothly. No need to queue for the car pickup, and the store was easy to find.

It's fine, no complaints.

We booked the car to be picked up at the airport at 9 PM, but our flight was delayed, and the car rental representative waited for us until around 10 PM. This car rental company doesn't have a storefront at the terminal building. The representative picked up our group of four and drove us to the store, which was very close, about a ten-minute drive. He showed us the order, asked us to sign, and processed the payment. He was really nice, and his English was excellent. He explained everything repeatedly when we didn't understand something. During the insurance part, I showed him the full insurance I bought on QEEQ, and he explained everything to us one by one. Seeing that we had already purchased all the necessary coverage, he didn't try to sell us any additional insurance. Car rentals abroad classify cars by category. We had booked a Mitsubishi Eclipse, but we were given an Opel Mokka instead. The car was cleaned like new and had a full tank of gas. The pick-up, self-driving, and return process were all very smooth and the experience was excellent. I will choose QEEQ for future car rentals abroad. As it was our first time renting a car abroad, we were very cautious at the pick-up, checking the car for nearly ten minutes. When returning the car, the representative just walked around the car for about 10 seconds, then signed the paperwork and drove us to the airport.

Satisfied

The service was excellent and they only charged a 3000 lira deposit for the highway tolls. The remaining deposit was returned quickly.

Very satisfied

Avoid this car rental company!!! They force you to buy insurance!! When we picked up the car, the staff kept pushing for full insurance despite our clear refusals. The road from Kayseri to Goreme is in good condition. Even after we declined the full insurance, our credit card was still charged 1123.68 lira without our consent. The car rental company recorded our credit card details manually without using a POS machine (which is very concerning). Only after we left did we notice the charge. We later found out it was for the forced full insurance.
When returning the car, there were no staff members in the parking lot. No one answered the phone either. After waiting for some time, they came only when other customers arrived to rent cars.

The car was too old, but everything else was fine: 1. The bumper had been hit and was fixed with wire, making noise at high speeds which was worrying for safety; 2. The windows occasionally malfunctioned and required manually adjusting the rubber strip holding the glass.

Overall, fairly satisfied.