The pickup service was quite slow, but the return process was faster. The car had low tire pressure and outdated features. The waiting time at the airport was too long, and service efficiency needs improvement.
The car was in poor condition with 130,000 kilometers on it, the floor mats were worn out, and the air conditioner wasn't working. The staff kept pushing insurance and talking about potential accidents.
They charged an additional 137 euros for insurance at pickup, almost 1000 RMB. This was partly due to our language barrier and their aggressive upselling.
Very satisfied. After collecting the luggage at Antalya Airport, the car rental booth is right outside the glass doors. There are many rental companies, it's quite easy to spot. An older gentleman efficiently completed the process.
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