SURPRICE RENT A CAR CAR RENTAL REVIEWS

Good guys. Shame about the pickup time. They were trying to help another client, but cars are 15mins off site and had to wait

El personal super atento, el vehiculo estaba en perfectas condiciones, no tenian el modelo reservado pero nos dieron uno superior por el mismo precio. La recogida tardo un poco más porque justo acababan de abrir el mostrador y había cola, pero la devolución fue instantánea, sin problemas, todo facilidades. Para repetir.

Great experience as usual, highly recommend this company, stress free rental

You need to call the company before you pick up the car. They do not have an actual stand at the airport so they just either walk around the airport or parking lot. I was really surprised as the cars were new and in great condition. Everything is electronic - you sign on mobile device etc.

Terrible experience. They charged for a tiny scratch at the bumper 250 euros, that can be fixed with a 10 euros spray. But they will never fix it anyway because the car has multiple scratches from previous users. Even if they have to charge a 50 euros fee would be acceptable. But is was obvious that the car had in the past a major accident and was dangerous while driving because the whole car was trembling with a speed of only 60km/h. The treatment was so unacceptable that they lost a customer. They didn’t even share a price list for any damage but charged at will. I am sure that if I move legally I will get a large sum back.

Easy rent cars was great

Did not get the car I had however got similar sized car. The car condition was not very good. Customer service was good no problems picking or dropping the car. Word of advise take as much pictures and video of the car before pick up.

They don't have "5 cm rule" like most renting companies so they can charge you for any little scratch They found "new scratch" on quite old (scratched) car. It might be my fault but this part was already sratched part of the car. Nevertheless i was charged 235 EUR for paiting.

The car got hit from front, but they didn't repair it. Service light was always on but they told me it wasn't important. Oil light got sometimes on, i dunno why. They didn't want to inspect with me when I dropped it off. I hope they will return my deposit all back. They gave me a toddler seat which was 15 years old and all ripped off. If i didn't find a coupon which made my rent almost free, i would not work with them.

It’s a great company with very high quality people ready to help with anything you might need!

High fees if your are to drop your car before 7:00 am

The order stated full-to-full fuel policy, but the car was given with an empty tank! Furthermore, the car's condition was poor with scratches and dents all over.

The company is not at the airport, it's hard to find, and you have to wait for the person renting the car. The deposit is very high.

The car was almost new, very clean and modern. The car category was as expected. The manager was polite and professional. It is a bit hard to find the office, you should call, they are not in the same building as famous car rental companies

It is a real pain to book a car from the app (Samsung galaxy). Credit card month and year just cannot be sent, and you have to chase for the proper value for hours: you start scroll, and it stops only on the first/last value. You're happy if your card expires on 12/2024 or 01/2024,but if not, prepare to the very annoying game for 5-20 minutes, and try not to break your phone to the wall. And that particular deal was available in app only...

I think that the procedure for charging the credit card with so high amount is not needed, especially to domestic residents. Thank you.

They are great! Such an easy and enjoyable experience, every time I go!

got the car as advertised and not an 'equivalent', which was perfect

had to change time of pick up due to flight change. Had to cancel whole booking and start again, as customer service said that amendment to booking couldn't be made, which was a pain. However, it worked out slightly cheaper for a longer rental ?!

Best customer service in Athens!

One of the easiest apps I’ve ever used!

Nice and quick service, IMPORTANT - full-to-full policy is not accepted by Surprice despite what is written on easyrentcars.com. You drop the car off with the same amount of fuel as at pick up. Location few minutes from the terminal but shuttle is offered.

Scam

De très bonne voiture mis a disposition,pris en charge et retour sans pobleme. bien

Facile a réserver ,très bon prix ,dommage que le site est qu en Anglais