TIMES CAR RENTAL REVIEWS IN JAPAN

Nil

Nil

No reason needed, good is just good.

The staff was very patient and carefully verified if it was possible to use our own portable child safety seat. At drop-off, a young man with excellent English made communication smooth.

Fast procedure and no queue

Times is the closest rental car company to Okinawa Airport. The airport shuttle bus ride is only five minutes.

Car types not guaranteed. Toyota was given instead of Subaru.

Great Car! New Car! Very Spacious!(Nissan Serena)

Perfect service in picking up and dropping off the vehicle. But seats of the vehicle has some dirt, as that is not a leather seat version. The GPS always provide a slow and small road, like pass through some farm land which is not a direct way to destination. leather

The car we hired was clean and in good condition. They did not have a E Toll pass so we had to have cash on hand to go through tolls. We requested snow tires which were fitted but didn’t give us a window scraper so we had to buy one. No other complaints

Overall satisfied, no excessive insurance sales

The only issue was determining the difference between easy car rentals and the actual car rentals offering Otherwise the service was brilliant

A nice company

The staff were very professional and attentive, providing thoughtful and comprehensive service for the customers.

Fast and friendly

Service of counter staff were very good both at pick-up and drop-off. Car in good condition and we love it. However, there was some disappoint which we were so surprise about the staff at the airport... It was the time when we went to wrong drop-off location,as GPS guided us to the airport (where the shuttle bus picked us up to get the rental car). We saw one man with Times sign, he was SLEEPING while waiting for arrival passenger. We didn't want to wake him up but we had to and yes, he DIDN'T WANT TO ANSWER ANY QUESTION. We asked him where we can drop the car off and what he answered us was just pointed his finger to the door, DIDN'T EVEN OPEN HIS EYES. Luckily, we found the place in the next 5 minutes.

It was a smooth reservation and the process of picking up car n returning was simply awesome.

The rental company staff spoke Cantonese, communication was easy.

Times is doing a good job in arranging the pick up and registration everything in order, staff also give very good and tiny service for local traffic attention and the car details. Times rental also provide good useful information from the local interest / map code and car return information. Really good rental car experience.

Everything ok

Vehicle had problem on automatic sliding door open (passenger side)

I recommend this car rental place due to its low excess, easy access from the station, friendly staff and quality of cars. Payment is at the point of pick up not at the time of booking but they accept all credit cards as far as I can tell.

Very easy to use booking platform. Great rates on insurance.