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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9959846327
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9959846327
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CAR RENTAL REVIEWS ON AVIS IN ROME

Average rating on AVIS in Rome: 6.4 /10

Hannah Laurie

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Reviewed: Wed, Sep 19, 2018
“Rome to Florence”
About AVIS: 2.0 /10
The car model did not match the booking. I rented a BMW series, but the rental company gave me a Fiat. They downgraded the car model and did not provide a refund.

Valerie Stilwell

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Reviewed: Wed, Sep 12, 2018
About AVIS: 10.0 /10
Great experience, very good. Will come again next time.
About QEEQ: 10.0 /10

Enoch Dodd

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Reviewed: Wed, Jul 10, 2019
“Rome-Florence-Dolomites-Venice”
About AVIS: 6.0 /10
It's okay.
About QEEQ: 10.0 /10

Noah Gus

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Reviewed: Wed, Feb 7, 2018
About AVIS: 6.0 /10
Average

Suzanne Clarissa

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Reviewed: Tue, Dec 5, 2017
“Roads are narrow in European cities. Many dining areas are like alleys, which require good driving s”
About AVIS: 10.0 /10
Avis is considered a high-end rental company, there’s nothing to criticize.
About QEEQ: 10.0 /10

Jesse Lamb

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Reviewed: Tue, Aug 28, 2018
“Rome-Milan”
About AVIS: 10.0 /10
Because I bought full insurance, they informed me that I didn't need to fill up the tank when returning the car; it's okay to return it empty.
About QEEQ: 10.0 /10

Kevin MacPherson

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Reviewed: Tue, Aug 21, 2018
“Italy and France”
About AVIS: 2.0 /10
Very, very dissatisfied.

Ivy Eliot

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Reviewed: Thu, Jul 4, 2019
“Italy”
About AVIS: 8.0 /10
Quite good

Valentine Johnston(e)

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Reviewed: Sun, Sep 2, 2018
“Italy-Switzerland”
About AVIS: 10.0 /10
Very good
About QEEQ: 10.0 /10

Leo Tours

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Reviewed: Sat, Jun 22, 2019
About AVIS: 6.0 /10
The refund was deducted on the spot without any explanation.

Beverly Meredith

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Reviewed: Sat, Jul 22, 2017
About AVIS: 10.0 /10
Quick and convenient transfer
About QEEQ: 10.0 /10

Horace Spender

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Reviewed: Sat, Apr 27, 2019
About AVIS: 2.0 /10
Horrible experience with AVIS rental company! They said the car I reserved was not available, and after switching vehicles, they had me sign a new contract, falsely claiming no additional charges would apply. Upon return, they said the contract included insurance and charged me 1781.88 Euros. I had already purchased comprehensive insurance in my home country and should not have to buy such expensive insurance again. This is blatant fraud! The rental company should help protect innocent consumers like us and support our complaints!

Xaviera Swift

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Reviewed: Mon, Sep 25, 2017
“Very Dissatisfied! Will not use QEEQ again”
About AVIS: 2.0 /10
Had a reservation, but no car was available upon arrival, told to resolve it myself. Extremely irresponsible, I recommend not using QEEQ.

Felix Brown

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Reviewed: Mon, Jul 24, 2017
“It's impossible to file a complaint by yourself when renting through a third party. The third party”
About AVIS: 2.0 /10
This is a scam company! At least the store at Rome train station in Italy is a scam! I booked an automatic car in advance and paid in full through the third party. When I arrived an hour late, they said there were no automatic cars left and gave me a manual one instead, claiming it's the same price for the same car group. I only asked for an additional driver but ended up being tricked into buying extra insurance! They made me sign saying that the price was for adding a driver! The car wasn't full of fuel when rented, and neither was it full when returned, yet they charged me for 30 liters of fuel! I refueled in the middle! I prepaid over three thousand through the third party, but eventually the final bill was over seven thousand! They said they upgraded the car model and charged more for it! I will never rent from this company again in my lifetime!

C.Parete

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Economy | Audi A1 or similar
Reviewed: Mon, Jan 21, 2019
“My booking replaced with a lemon!”
About AVIS: 5.3 /10
Good day, I was suppose to pick up an automatic Audi A1, all wheel drive, 4 drs but none were available, so they try to rent me a Volvo for an extra 5 euro /day or a BMW for an extra 15 euro/day. I told them that the reason I book from you and from home with the super cover was for the reason I didn’t not want to pay more....so they offer the smart for 4 and it was the only auto left for the same price after what it seemed hours, I finally told them that a standard was fine. So they gave me an standard Peugeot 308, front wheel drive with summer tires and charge me an extra 38 Euro for the tires snow chains because we were heading to Roccamorice in the province of Pescara. We were basically stuck in town for 10 days, because of the snow , the vehicle was useless in those conditions and the snow chains were just a waist of time and $. We actually used my sister’s vehicle ( a small GM spark with winter tires on). On the way back to the airport on January 14 ( 2:30 hours trip), It was very stressful because the highway to Rome from Pescara was icy and very dangerous to about 30 minutes from Rome.
About QEEQ: 8.0 /10

Julius Hughes

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Reviewed: Mon, Aug 28, 2017
“If you have good English, just go directly to the rental company!”
About AVIS: 6.0 /10
Complicated procedures, lots of people, extremely long wait time, and we rented a seven-seater but got a five-seater. It was so cramped! There was no way to fit our luggage.

Beryl Wollaston

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Reviewed: Fri, Sep 21, 2018
“Rome, Florence, Venice, Milan.”
About AVIS: 10.0 /10
There was no Citroën at the airport, so we were given a larger Volkswagen Multivan for the same price. Fortunately, I'm an experienced driver, so it was no problem.
About QEEQ: 10.0 /10

Julie Maltz

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Reviewed: Fri, Oct 12, 2018
“Rome to Pienza to Florence”
About AVIS: 6.0 /10
There were quite a few people and we waited nearly 40 minutes.

Martha Orlando

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Reviewed: Fri, Jan 5, 2018
“From Rome to Venice to Milan to Pisa, and back to Rome.”
About AVIS: 2.0 /10
Despite having paid the full rental amount, I was told an hour late that the reserved vehicle was no longer available. They raised the price, forcing me to switch to a manual transmission car. Since all my travel plans were already set, I had no choice but to accept these unfair terms, which left a very bad impression.

Lou Zangwill

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Reviewed: Fri, Dec 28, 2018
“Rome to Venice”
About AVIS: 6.0 /10
The Audi I booked was replaced with an Alfa, not sure if they are considered the same class.
About QEEQ: 10.0 /10

Pay for Car Rentals with Crypto

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