YESAWAY CAR RENTAL REVIEWS IN UNITED STATES

Online I booked Car for 10 AM but didn’t pick up until about 11:30 by the time I left there it was 12:20, so I still have to pay for the time I booked online, doesn’t sound right. I wasn’t even using the car so how can you charge me for something I didn’t use

Great customer service

The service was very satisfying. We arrived at midnight, and the procedures were completed quickly.

Great experience. I would recommend to everybody.

It was an adequate vehicle

Very nice service

Customer service was amazing. Such friendly staff. Loved it. Will rent from them again!

The car was fine ( engine light came on was a little worried ) other than that everything else went smoothly . Great staff , super helpful and really nice .

Keeping beating competitors pricing !

Overall satisfied, the car was new, easy pickup and drop-off, slight wait for airport pickup.

Got overcharge for a mistake made on booking. Tried to explain but had little success.

The service was very good

Very convenient and fast.

The most important thing is the language. The staff are all compatriots, making communication very easy. This is very important and worth promoting to all compatriots coming to the US to rent cars here.

The staff at the rental store exhibited completely different attitudes with and without surveillance. From the airport pickup to the store, their attitude was very good, humble, and the explanations were clear. I assume there were cameras in the shuttle and store. However, once all the paperwork was completed, they took us to the parking lot and handed us the keys, casually said a few words, and left. They didn't give us any time to inspect the car or provide a simple briefing (they mentioned during the rental process that there would be a briefing). We noticed a scratch on the right front door and had to walk back to the store to find the staff. He then told us that the insurance we purchased was very comprehensive, and we could have any damages covered, then he left. After getting into the car, we found that the USB port was not charging, so we had to go back to the store again. The overall experience was very poor.

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Excellent! Will definitely book with them again next time!!!

Satisfied, if you ask the front desk, they will even tell you tips on saving money with your rental.

Once that you are able to find the location (Airport shuttle + company shuttle), everything was smooth.

I am a seasoned car renter, and not easily pleasantly surprised, but YESAWAY's personnel was simply great - everybody was really friendly and fast, they picked us up late at night when we arrived, and gave us a ride to the terminal when we departed. I would definitely recommend YESAWAY to all my friends and relatives. Great job, guys!

Great service, the Mercedes picks you up and drops you off right outside the terminal.

Everything was great! Very nice and helpful