YESAWAY CAR RENTAL REVIEWS IN UNITED STATES

Satisfied

Wish I have known Yesaway sooner.

Yes, the price drop feature worked great.

The counter staff were friendly and considerate of the customer's perspective.

Car was good was a last minute change of vehicles, it was a bit dirty on the dash area, the stickers on the windows sometimes tend to my thinking there was a car on my side due to location and my peripheral vision.

AWESOME experience. Very easy and customer focused.

It took really ling time to process the pick up of the car.

Easy and smooth booking with great competitive price

It was not very convenient to go to the car rental company, needed to go to the bus stop. After arriving at the rental company, I was told that when calling I should mention I am Chinese, as Chinese customers have free airport shuttle service.

I would rent from this company again. The car was in great shape and the staff was friendly.

the first day they gave us a Ford focus, through the streets of Hollywood on the rise the car began to warn of transmission heating, which was worrying and happened 2 times, cancel an attraction for the Hollywood observatory for that problem, we lost 4 hours in going to return the car and claim for another, happily this problem happened in the city and not outside it because it would have been a bigger problem!

Car definitely exceeded expectation. Very nice! Great price! Employees very nice and friendly. Only thing is the so called shuttle service. It’s a city bus that only stops/picks up at certain terminals and hard to find. I ended up taking a cab for $20 so not too bad. They paid for an Uber back to airport when I dropped off car. So they are really nice just wasn’t aware of how shuttle service worked. I will definitely rent from them again.

Finds cheapest prices!

Staff very helpful and friendly.

Book process very smooth. Rented car had a high performance/value ration.

Quick, easy and friendly service! Will definitely use them again!

I love the car I got. It was clean. It came with car changer, umbrella, and phone holder. The customer service was nice. If I come back to Lax I am going to Yesaway. Thank you for everything.

Excellent service

The car did not include liability insurance so was forced to buy this. The price was therefor not so cheap. Easy car should inform customer about this.

Quick car pick-up

Very nice and helpful customer service reps.

The car was a 2016 car which is rather old for a rental car. The front tires were not in a very good condition (I would have replaced them if they were on my personal car). I mentioned that to your employees and asked for a different car, but they were very firm not to meet my request.

We received larger vehicle from lot. Vehicle in poor condition. Brakes rattled, car quickly overheated driving in traffic, car felt as though it was not safe and needed to be serviced badly. When I contacted YESAWAY, they were unable to accommodate us unless we drove the 2.5 hour back to LA. Discussion about what was wrong with the car resulted in customer service agent stating that if something was wrong with the car, it was our fault since we drove it off the lot. Very disappointed in overall quality and service.

After hour location gps address is not correct. Pick up was super nice and friendly check in was super friendly and quick