BUDGET CAR RENTAL REVIEWS IN TURKEY

They made things difficult on purpose. It took two hours to get the car at the site; if you wanted to get the car immediately, you had to pay extra for an upgrade. Five to six groups of Chinese people who arrived around the same time also faced the same issue. We had a reservation and paid in advance, so why couldn't they prepare the car ahead of time? It felt like we were renting last-minute. I had to stand in line three times before finally getting the car. They claimed that a foreigner in Izmir spoke Chinese, but he was just a figurehead who got flustered at the sight of female customers.

Excellent

Excellent

I couldn't get a Renault as requested and had to pay extra for another car. The car was in good condition.

Couldn't get the Renault as booked, had to pay more to upgrade to another car, but the car was in good condition.

Good, the process was very quick.

The service was okay, but they gave us a different model, and it felt significantly worse.

The service was quite good, and there wasn't much need to queue. However, due to vehicle issues, it took over an hour to get the car.

There was a guy who spoke Chinese at the pick-up location who insisted that the comprehensive insurance I bought was not good and tried to sell me their insurance. Almost fell for it. However, my insurance covered everything he mentioned. Although I canceled the additional insurance, I don’t know when I’ll get the refund along with the deposit. This might require additional communication later. When returning the car, the staff were cold, there were few of them, and everyone had to queue up. They even let foreigners cut in line.

gooood

excellent team

excellent

good

good

Overall satisfied, they gave me a new car with only 4000 kilometers.

Easy to rent, hard to return! Delayed our trip! The deposit hasn't been refunded for half a year, and no staff proactively contacted us!

Good small car. Not perfectly clean when recieved.

I rented a Volvo but was given a Qashqai instead. These are not the same class of cars, yet the price was the same. Ridiculous.

Very satisfied

Waited 20 minutes for pick-up, drop-off point at Izmir Airport was hard to find and not conveniently accessible.

Price drop protector not effective.

Overall very good, the staff at both the pickup and drop-off points were very polite.

Quite satisfied with the staff's attitude, but they do try to sell insurance.