CAR RENTAL REVIEWS ON HERTZ IN LOS ANGELES

Reviewed: Wed, May 15, 2019

About Hertz: 6.0 /10

There were many additional charges (even though I upgraded the car model), but not sure why there were extra fees causing the rental price to be very expensive. I have filed a complaint for after-sales service.

Hogan Vogt

United States

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1 days rental

Reviewed: Wed, May 15, 2019

About Hertz: 10.0 /10

A big company is indeed more reliable.

About QEEQ: 8.0 /10

Tyler Maurice

United States

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1 days rental

Reviewed: Wed, May 1, 2019

About Hertz: 2.0 /10

The tire was punctured, there was no spare tire, and I waited 6 hours for the tow truck.

Vivien Pritt

United States

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1 days rental

Reviewed: Wed, Apr 3, 2019

About Hertz: 8.0 /10

The process was smooth, took about five minutes.

Joan Hardy

United States

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1 days rental

Reviewed: Wed, Apr 17, 2019

About Hertz: 10.0 /10

Overly enthusiastic... The pickup time was faster than other car rentals I've experienced before. However, they strongly pushed for additional insurance, even though we had already purchased full coverage.

About QEEQ: 10.0 /10

Cash Stevenson

United States

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1 days rental

Reviewed: Wed, Apr 10, 2019

About Hertz: 10.0 /10

Satisfied!

About QEEQ: 10.0 /10

Albert Irving

United States

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1 days rental

Reviewed: Wed, Apr 10, 2019

About Hertz: 10.0 /10

Not bad

About QEEQ: 10.0 /10

Gill Christ

United States

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1 days rental

Reviewed: Tue, Apr 9, 2019

About Hertz: 8.0 /10

The process is very simple, you can get going in 10 minutes.

About QEEQ: 8.0 /10

Nina Patrick

United States

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1 days rental

Reviewed: Thu, May 16, 2019

About Hertz: 6.0 /10

The regular member lounge is quite large, but there are many people, and the wait was about half an hour. The line for Gold members is shorter.

About QEEQ: 10.0 /10

Ivy Eliot

United States

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1 days rental

Reviewed: Thu, May 16, 2019

About Hertz: 2.0 /10

It turned out to be very expensive with many additional charges under various guises. Not very honest.

Polly Spenser

United States

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1 days rental

Reviewed: Thu, May 16, 2019

About Hertz: 4.0 /10

Long waiting time in line

Xenia Browne

United States

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1 days rental

Reviewed: Thu, Apr 4, 2019

About Hertz: 10.0 /10

The shuttle from the terminal to the car rental company is very convenient, the staff are very friendly, and the car is in great condition. I will use Hertz again next time.

About QEEQ: 10.0 /10

Toby Ellen

United States

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1 days rental

Reviewed: Thu, Apr 18, 2019

About Hertz: 10.0 /10

Not bad. I bought comprehensive insurance online myself, so there was no need to overly recommend additional insurance.

About QEEQ: 10.0 /10

Xavier Wright

United States

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1 days rental

Reviewed: Thu, Apr 18, 2019

About Hertz: 6.0 /10

Poor service, didn't provide any customer support.

Steward Jenkin(s)

United States

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1 days rental

Reviewed: Thu, Apr 11, 2019

About Hertz: 6.0 /10

They claimed there were no cars available upon arrival and pushed us to upgrade.

Jim Blake

United States

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1 days rental

Reviewed: Sun, Apr 28, 2019

About Hertz: 10.0 /10

Great service, quick pick-up and drop-off. Would recommend.

Jo Carey

United States

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1 days rental

Reviewed: Sat, Apr 27, 2019

About Hertz: 8.0 /10

We initially went to the wrong place and ended up inside a building (QEEQ's instructions were to find staff directly outside to pick up the car). During registration, the staff inside first told us they didn't have the model we booked and asked us to pay extra for an upgrade, then tried to sell us various insurance policies.

About QEEQ: 10.0 /10

Omar Hazlitt

United States

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1 days rental

Reviewed: Mon, Apr 22, 2019

About Hertz: 10.0 /10

Pickup and drop-off were very convenient. I bought full insurance through QEEQ, and the rental company didn't push any additional insurance. They were very polite and processed everything quickly.

About QEEQ: 10.0 /10

York Murray

United States

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1 days rental