Like: Route were very professional from the point of picking us up from airport till dropping us off. They didn't try to up sell rather asked if i want an upgrade for free, car was clean and everything worked out well. Will use them again in future.
Like: GREAT CAR Dislike: TOUGH TO FINE WHERE TO GET SHUTTLE
OFFICE WAS OVERWELMED, BUT I TOOK IT IN STRIDE CONSIDERING THE VOLUME AND CLIENTS IN FRONT OF ME.
Like: I rented a Nissan Rogue, but ended up with a Jeep Wrangler with navigation. Our flight was delayed and the airport was a MESS. By the time we made it to the rental place, it was 4 to 5 hours after my expected pickup. They didn't have any Rogue's left but they gave me the Jeep for the same price. It was a nice unexpected surprise after all the other travel issues. It was clean, new and Awesome! Thank you for a sweet week! Car got lots of attention and compliments Dislike: Need an awning for the drop off for when it is raining and you have to do the vehicle check in.
It took three hours to pick up the car, with various demands to purchase insurance. When returning the car, they initially charged over a hundred dollars more, and it took more than an hour to get the refund.
“I was very pleased with the service that was given.”
About Routes:10.0/10
Like: Pick up was the slowest part, but was good. Check in was fast. I received a free upgrade as what I had reserved was already taken. For as new as they are, things were smooth. The staff were polite and knew what they were doing.
The staff is seriously understaffed, waited for a long time, and the system crashed during this period, almost missed my flight! The shuttle bus also took a long time, the staff was very lazy, strongly suggest that the rental company cancels their cooperation with them! Bad review, do not choose this company!
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Jay
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View more >J.Rueda
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View more >E.Babin
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View more >Dislike: None
E.HITCHCOCK
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View more >Dislike: TOUGH TO FINE WHERE TO GET SHUTTLE OFFICE WAS OVERWELMED, BUT I TOOK IT IN STRIDE CONSIDERING THE VOLUME AND CLIENTS IN FRONT OF ME.
Laurel Ellis
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View more >S.Kovach
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View more >Dislike: Need an awning for the drop off for when it is raining and you have to do the vehicle check in.
R.Godair
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View more >Dislike: The only drawback was that it was not at the airport
Wendell Nehemiah
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View more >D.McWilliams
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View more >Wayne Raymond
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View more >Car hire Brands Ranked In United States
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