Dislike: The reservation did not say the shuttle name Route. I was looking for Essy Car Rental. I waited 45 min until I asked what color the shuttle was and they told me look for Route,
Like: The keep was great. Less than $100 for MondayMonday-friday. Dislike: My information was not in system initially like I didn't have a reservation.
Like: Service staff was great, car upgrade was good, thank god for GPS for finding our way to and from the office location, shuttle driver back to the airport was outstanding Dislike: confusion on airport pickup, no indication that we had to call for a shuttle. could use more staff at the desk to expedite pickup and dropoff
“I would make it car rental company, over any other rental car company.”
About Routes:8.6/10
Like: Nice vehicles and awesome service. Dislike: When location at airport is not very clear who's renting out the vehicles. On email need to give more specific details about how to go about the rental.
The staff had a lackadaisical attitude, chatting casually, working inefficiently. It took 30 minutes to pick up the car and another 30 minutes to complete the paperwork. Very unprofessional! Even after returning the car, I was charged after 20 days. I will not rent from this company again. I don't know how this platform selects rental companies. Routes is terrible!
Like: Had a great trip, we had a Wrangler, super comfy ride, enjoyed travelling From Chicago and Indiana and back.
We had so much fun! Dislike: I have no complaints, everything worked as I expected.
Terrible. They lack integrity and are deceitful! They provide subpar cars and falsely claim it's an upgrade! They push for an all-inclusive toll package, but in Orlando, the only tolls are on the way to the airport!
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I.Sifontes
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View more >G.clark
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View more >Dislike: Nothing everything was good
A.Lewis
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View more >Dislike: My information was not in system initially like I didn't have a reservation.
J.Dykin
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View more >S.MEEKY
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View more >R.Graves
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View more >Dislike: confusion on airport pickup, no indication that we had to call for a shuttle. could use more staff at the desk to expedite pickup and dropoff
P.Conaty
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View more >Dislike: Faster return
A.streich
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View more >Dislike: That i couldn't stay in it longer.
H.Brenner
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View more >J.Melanson
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View more >Dislike: Nothing.
J.Parada
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View more >Dislike: When location at airport is not very clear who's renting out the vehicles. On email need to give more specific details about how to go about the rental.
R.BOODOO
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View more >C.balogh
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View more >Dislike: n/a
Delia Jonathan
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View more >Winni Veblen
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View more >K.Joyner
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View more >Dislike: Nothing negative to report. All positive.
F.DUSHIME
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View more >Dislike: I have no complaints, everything worked as I expected.
H.ZAMUDIO
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View more >Dislike: EVERTHING WAS NICE
A.Nieves
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View more >Bowen Carroll
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View more >Car hire Brands Ranked In United States
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