INTERRENT CAR RENTAL REVIEWS

La voiture était parfaite ! Surtout l'accueil de la réceptionniste était excellente voir au top !!!!!

Impeccable

Their office is very difficult to find, but the personnel was very kind and even waited for me outside office hours after my flight was severely delayed.

Tout était parfait rien a dire

Interrent is not based at the airport so would not use again. You have to wait around for a shuttle bus to arrive and then queue to sort out your paperwork and staff are not fast. Far too much time wasted because of this type of transfer system.

La voiture était un petit modèle est vraiment manque de place et pas très confortable pour faire de longues distances mais c’est de ma faute j’aurais du prendre la gamme au-dessus par contre au niveau du service clientèle via la hotline c’est une catastrophe personne pas aimable du tout limite arrogante et difficultés à se faire comprendre étant donné que celle-ci ne sort pas du cadre de ce qu’elle doit lire. franchement pénible autrement personnel en agence très agréable compétent rien à redire je reviendrai

I was surprised that we rented a car from Goldcar through this system despite trying to avoid them like the plague as we had a very bad experience with Goldcar in the past. I guess this is just a way for them to trick people into renting with them. That said, we had a good experience this time around

Had researched different rental companies and this was competitive on price and had good reviews.

Had researched different rental companies and this was competitive on price and had good reviews.

The deposit was high over 1000 euros and there was some high pressure to take out their insurance at 270 euros.

Would absolutely not recommend Interrent to anyone. It took over 60 minutes to get the vehicle and once at the counter they charged me an extra 80€ on "basic services". Once that was over, the car was as expected, but they didn´t even have the thought of cleaning it. Overall a bad experience.

Terrible Company and bad service at the desk. Arrogant people and if are not agree with them you won’t get a car..... quite normal attitude of them

La voiture était abîmé et déclare au moment du retrait mais sans photo car plus de batteries et à la restitution ils n’acceptait pas le fait que on me l’avait donné dans l'état

The airport rental desk staff claimed I had zero insurance and tried to make me sign a document to acknowledge it. Allegedly nobody has insurance with inter rent. I object to have vastly different expectations between booking and actual execution. If you are aware of what inter rent / gold car are going then you need to make your booking more transparent. If not, you should take this up with them and stop trying to extort customer at the desk

Seemed fine, but misleading

Everything was smart and easy.

On pick up there was long queues, and it took us almost just under 2 hours to be served in almost 38c marreckesh heat, the pick up location is in the car park, with no shelter, water or queues organisation! Just poor and humane, especially when you have kids! They knew how many people they have pre-booked and the times they are coming, so WHY ON EARTH they couldn’t just organise that better?!?!?!

Voiture conforme à mes attentes, propre, récente

Service répond rapidement en cas de problème. Un grand merci à l’equipe Qui a su être présente lors de mon problème.

Seule difficulté : pas d’envoi de la facture malgré une demande au service client

Машину дали в отличном состоянии и пробегом 9тыс км, причём заказывал самый эконом класс машину выдали цитроен с3, достаточно просторную и экономичную. Единственно при получении пришлось ждать минут 20 из-за ожедания в очереди.

Нужно больше информации по полной защите, что делать если произошла авария, какие документы нужны, куда обратиться и так далее. Больше информации.

Too long to get the car no information to find interrent location Unwelcome people Nobody to help you Not enough staff

The car itself was fine but on returning I had the car inspected. It was visually inspected and stated the condition was fine , the condition on fuel full to full it was confirmed this was fine on return. I requested as final invoice but the company stated it could not do this as there were road tolls to consider. It was stated that I would be email a invoice with in seven days. As I thought this never arrived and my bank statement shows I was invoice for £50 pound followed by £19 pounds. The £19 pounds I suspect was for road tolls the £ 50 pound was I suspect a spurious charge that the company are trying there luck on. This company if you look at there reviews have a very poor history of doing this but overall life is too short and its only £ 50 pounds . I will just have to be more careful in the future and not hire from the company again, As a overall review of how car hire operates car hire companies operate they request we sign for the condition of the vehicle , the vehicle is full of fuel and for any damages. Would it not be fair for the car hire company to also sign for this on return. I did ask for this but it was refused when I returned the car. Overall poor performance as £ 50 pound was taken from my account with no justification , no final invoice supplied and I personally think the company is just taking me for a ride but to be honest I can't do with the hassle of fighting it so I will live with it but will never use the company again - bit short sighted if you ask me. Any comment would be gratefully received and if you would like to justify the £ 50 was take as well as the £ 19 taken it would be an insight and we could take it from there

We did not get the car we wanted. We were not given any other option than what we got 'take it or leave it'. They were totally over the top in trying to sell insurance. They insisted on a credit card (which a lot of people don't use anymore). Why not take a deposit on a visa debit. We had to pay c€250 for this reason. The building is overcrowded and their process is too slow. It is not obvious to take a ticket when you arrive.