INTERRENT CAR RENTAL REVIEWS

All good

Overall it was a good experience apart from pushy counter staff at pick up trying to sell extra insurance and telling us that our insurance we had purchased would not be valid, not a good sales technique and also untrue.

Very poor attitude. They didn't explain where to return the car or mention any important details, gave no information at all. They only answered what was asked.

Fast and efficient

Best online

Voiture Dacia au lieu de la Peugeot 3008 . Cauchemard pour la recuperation du vehicule plus de 50'. Prix assurance tout risque exorbitant. Conditions pas claires,on essaie de me vendre un vehicule avec GPS et quand je prend l'assurance tout risque comme par magie le vehicule est avec GPS. Au parking pour recuperer la voiture le caos,la police avec deux voitures pour un probleme avec un client. Le responsable a l'habitude des reclamations et il s'en fout de tout.

Car was fine. My own fault, but the fuel policy was not clear enough. What started out as a very good value rental soon gets eroded with additional and unexpected fuel refill charges.

The mobile app can be difficult to navigate. Spent ages looking for a way to change currency. Would be good to default back to home currency instead of last used. Also would be good if fuel policy other than full to full was highlighted more prominently. Fuel policies can have a significant impact on overall cost.

I should pay by the take over the amount of 66 eur. It was charged imediatelly.

Counter staff was threatening hard sell for the insurance. I’ll never use them again. I spent £30 on insurance when booking the car and they tell you that it’s not enough and that you have to buy insurance or will end up in a bad situation. Like road side assistance will be charged or if you leave your car parked and someone damaged it. I was left helpless at that stage and ended up paying 150 euros. Horrible sales technique.

Todo muy cómodo y rápido sin duda volvería a contratar genial

the drivers window was faulty and didn't always work

price drop protector was great.

Person was present when returning the car and my Visa card is still blocked

Pick up of the car took 1.5 hrs, this was largely due to having to leave a 1200 Euro deposit. As I wanted this to be on credit card we needed a PIN number which I didn’t have, apparently a signature is no longer valid. This was not clear in the booking process. Be aware you will have to leave a large deposit if you use this company. There was also only one member of staff when we arrived so there was a long wait as the staff member was doing everything from checking cars for scratches etc. to paperwork. Although the staff member was friendly it was clearly too much work for one person. The car we eventually got was not the car I had booked and although clean the engine sounded dodgy and it was not a great car.

Le personnel du guichet n'était pas agréable et cela a pris trop de temps pour prendre l'auto.

Il était spécifié qu'on pouvait mettre 2 grosses valises dans le coffre alors que c'était impossible. J'avais d'ailleurs laissé un commentaire en precisant que je voulais pouvoir mettre 2 grosses valises. Le montant de l'auto ne devait pas être encaissé avant la date de prise de l'auto pourtant il a été encaissé immédiatement. Le coffre de la voiture n'etait absolument pas pratique, surtout pour la France avec les petits espaces.

It was Europa at who dealt with us!!!!!

Que des voleurs qui ont un guichet en toile éloigné des vrais loueur de voiture. Aucun moyen de les appeler. Si vous prenez pas d'assurance attendez-vous à avoir des problème.

Bon comparateurs de prix

Car was expected.

Worked fine, price drop worked

Ask for uprgrade at the desk. I got Ford Focus instead of Fiat 500.

They asked for too much bail, I had to pay more than agreed I was charged for cleaning the car. Never happened!!!!

Finding the pick up location was very stressful, make it clear during booking and give instructions on how to get there.

Worked well

Un affichage du nom du loueur est indispensable, j'ai fais 3 guichet différent avant de trouvé le bon .... qui était Europcar