Helpfulness of staff, and easy location near airports, means we will defiantly use July again, on our next trip! Also, not all other hire companies offered different pick up/drop off locations!
Only minor niggle, although the inside/outside of the car was clean, the inside of the windscreen was dirty, which only became apparent as night fell!
Fantastic service from pick up at airport to picking up the car . Friendly staff . Great rental car service . Will use them again and highly recommend to others
poor condition of the car and provide the different car show in picture(Hyudai Kona was show in picture )。Different level of the car
The car was old (Mitsubitsu ASX )and it use a lot of gas。Car power poor。although we are late to return car，but the staff do not remind us the closing time of the drop-off location ，we drive to there, was closed, the hotline is busy, finally we need drive to city drop-off location to return the car，Yes，I know it is my false, but if the staff remind us the closing time, we can save more time.
When booking, we booked a compact car, the cars shown were a Hyundai, Toyota or something similar. We got nothing at all like advertised. The car assigned to us was a Toyota Corolla, nothing compact about it. It was in a terrible condition, scratched, dented and dirty, not even bird poo was cleaned of the windscreen. We complained bitterly and were then offered a slightly later model Corolla but still a very old car with numerous dents, scratches etc but cleaner (they did have to clean it before we drove it away).
Will we use you again? A definite no.
“QEEQ have been very good throughout my time in AUS and NZ.”
About Jucy:9.0/10
Long time to pick up. Had to return to change car as passenger seat was very dirty and sweat stained.
Drop off was out of hours so no issues.
About QEEQ:9.0/10
Booking platform was good however with another hire in NZ we have had an additional charge of £60 from Avis for no reason. I will pick this up with QEEQ separately on my return to the UK.
“QEEQ fantastic as always, jucy I will avoid and tell everyone around me to avoid”
About Jucy:2.0/10
Terrible experience, car was extremely dated with over 140,000kms on it. Panels looses, car drove terribly and had a constant tick.
When I arrived constant expectations that I pay more and put more money on hold.
All in all the car was a piece of sh#t that wouldn’t be worth more than $2000.
Staff not helpful and will never use Jucy again.
This is a very good rental company with excellent service staff. The pick-up and drop-off process is very efficient, convenient, and quick. It is a reliable car rental company that I highly recommend to everyone. Big thumbs up.
Cars a little on the older side with plenty of scrapes and chips. First car broke down before leaving the depot. Second car had an electrical fault resulting in a total loss of all electrics and motive power on two occasions. A bit worrying to say the least in the middle of the night. I guess you get what you pay for. Staff vert friendly and helpful so overall I'm not complaining.
About QEEQ:8.0/10
No adverse comments, booking system seemed to work fine... car was waiting there for me as you would expect, so all good.
Car was beaten up with lots of scratches and dents. Depot was a long way from airport and the shuttle's timing wasn't good, ie a lot of flights are quite early but the service doesn't start until around 8.30-9 I think
Car was very delapidated, it was scruffy and marked inside. We couldn't see out of the rear window because of damage to the window. It had done 350,000 km so we were a bit nervous when driving in extreme heat a long way off the main roads.
Being so old it had no phone charger, air conditioning was very poor.
Certainly would not recommend this vehicle! Was not the vehicle advertised on line.
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