LOS ANGELES CAR RENTAL REVIEWS

1) Overall good experience 2) I was charged for tolls that I have yet to receive an itemized breakdown.

Booking process was smooth, but the price drop protector didn't work again.

I prepaid for the tank of gas & was told that it would be prorated. I returned the car with more than half tank but was billed for the full tank...

Great & smooth experience

Lot of extra charge The price will be doubled after this charge And no any company refund the deposit Relly really bad experience

Not easy to contact customer service in airport for any reason

Easy pick up from Los Angeles airport with quick transfer to depot. Agent tried to upsell everything, we had our own insurance policy but he wasn't taking no for an answer but eventually gave up. Sold us toll pass, stating we wouldn't be able to get anywhere without it. Naively we hadn't done research on this so agreed. Upon return we complained to the customer service desk who removed the toll pass charge so we only paid what we used which was minimal! I have to say we were impressed with how they dealt with this in the end. We would use again.

Very easy to navigate, offering good selection of prices and range of companies.

They couldn't find my booking when I arrived so the process took longer than expected. It wasn't easy finding the pick up point at LAX

100% superb

Brilliant. Will use every time for future trips.

I was quoted 900 dollars and ended up paying 1450, with lots of hidden stuff impossible to understand from the invoice. I have already filed a complaint

Booking process was easy, but I ended up paying way more than I was quoted. I have no idea whose fault is that but you should make sure what you quote is actually what people pay

A very good car, great condition, well maintained & clean. Swift service & friendly staff.

Excellent platform to find great cars.

Received a different model than requested.

Unfortunately the front window already had a broken spot which extended during the trip. For Budget it would have been cheaper to repair that in the beginning. Now I assume they must replace the front window ^^ Besides that the car was awesome =)

Great platform.

Good

No have

Friendly fast staff. Loved fact didn’t upsell

Wonderful value and flexibility

At LAX 5/6, the staff had 6-8 groups, and the speed was quite fast.

It would be great to have Chinese customer service.

Car was great. Easy to pick up car and no long lines.

Very pleased with booking on qeeq

Arrived at the store at 11 PM, queued for over three hours and didn't get the car until after 2 AM. The staff were very rude. We reserved a BMW X3 but were given a lower-end Cadillac CT4. After checking the parking lot, there were no cars of the same class as the X3, which indicates false advertising. Do not choose this company.

Very good

No

The vehicle I ordered was upgraded and we added to this and upgraded again to our desired vehicle

No price drop happened!

A lot of upselling and add ons at the desk especially various insurances. Upgraded to premium at extra cost. Car was tired, 31k + miles, windows didnt shut properly. Rattles from back of car.

None

Well I just booked because of pricing . I am familiar with quality and ev problem . Only point pickup at the airport is slow .. but .. for the price I was paying .. it was great

I think you found an error pricing and I am very pleased with the result . Great car at bargain price.