PARIS CAR RENTAL REVIEWS

Renault twingo est un véhicule uniquement destiné à la ville (large prise au vent sur autoroute ).

Attente trop longue pour récupérer la voiture

Overpriced insurance (doubled the price overall), poor service, not easy to find, car in average condition

Cette location c'est très bien passée, ce sont des Pro. L'organisation est bonne.

Easyrentcars à largement facilité la qualité de la location.

There was only one staff member at the Budget counter at the airport, often leading to queues of 7 or 8 people.

Tried to sell me the complementary insurance

Located inside the airport, convenient to pick up and return.

Convenient online booking!

The rental company was irresponsible. I returned the car in Nice and flew to Italy, only to be told that their system had no record of the return. After numerous calls, they informed me that there was no record of the return in Nice, even though I followed the same return procedure as others.

Surclassé

Parfait

Awful rental company. When we picked up the car, the fuel gauge was at 2/8. The staff even wrote down this amount in their records and told us to return it with the same fuel level. When returning the car, we specifically mentioned the fuel level to the staff, and they said it was okay. Now they want to charge us a high fee for not filling up the tank. Absolutely outrageous! Such companies should be boycotted! They try every possible way to extract money from customers, having no conscience at all!

Arrived at the rental office early and there were very few people in line. It was quite fast.

Service efficace et sympathique! Excellent véhicule! Merci!

Formidable!

good car good service

none

Service in Europe overall isn't great, but it's not too bad either

Very good

I DONT GET MY DOPAST YET?

Excellent service

After having puncture in Paris I received poor direction and service from enterprise. Having found a garage Midas and then told to take vehicle to Speedy as that was authorised. Then we had to wait around 2.5 hours for a authorisation code from enterprise before tyres could be changed. Repeatedly contacted enterprise and was passed from department to department. The hole customer service fell far short of the required standard.

I rented 2 cars with my family for 2 days. We originally booked to pick up the car at 8:30, but due to delays in our schedule, we picked it up at 12:50 and the reservation was canceled. We had to rent another 8-seater car for 174 Euros. The rental contract clearly stated the fuel level was 3/8, but I returned it with 4/8 fuel. The car rental company still charged 115.98 Euros for a full tank and 12.5 service fee and tax... This is a very poor car rental company.