GREECE CAR RENTAL REVIEWS

Excellent service. New car.

Very satisfied

Very satisfied

The service was okay, but the car was not.

Generally okay but let down over the childs seat. Was offered two different types on collection but didn’t know which type to take as my daughter arrived late that night. Agent advised to take one type but he’d make sure that the other was available to change to that night if needed. On going to change it that night the agent at the desk had no knowledge of it and no alternative car seat. Being over an hour away from Heraklion it would have meant a return two hour trip to switch the next day. Very unimpressive.

Would use again. Simple and straightforward.

Very good

After exiting the airport arrival hall, turn left and there is a row of car rental counters. Alamo is among them, sharing a counter with Enterprise. Opposite is the Vodafone counter where you can buy a SIM card with good signal, perfect for navigation in the Ionian Islands. It is very convenient to get everything at once.

Upon exiting the airport arrival hall, turn left to find a row of car rental counters. Alamo shares a counter with Enterprise. Opposite the counter is Vodafone's booth, where you can buy a SIM card with good signal, suitable for navigation throughout the Ionian Islands. It's a convenient one-stop shop.

Easy car pick-up

Very satisfied!

The rental company staff picked us up from the airport and took us to the office to complete the paperwork. They explained everything clearly when we had questions, and we returned the car to the same location using GPS coordinates.

Very satisfied

Extremely satisfied

I strongly advise against using this company if you're in a hurry. They are the only ones without a desk at the airport. When I arrived, there were no staff at the airport, and I had to ask many people before finding out I needed to go to the parking lot to find a staff member. The store's phone was also unreachable. Then I saw a staff member talking to two customers, apparently about not being able to use debit cards or Amex. After a long wait, he finally spoke to me but didn't help with my luggage. The rental point was very far away, and there was only one staff member, so I had to wait a long time to get the car. Returning the car was even more exaggerated, with another long wait. The shuttle bus took a long time to arrive and was full, so I had to wait even longer. If you're in a hurry, avoid this company. Additionally, if you return the car at night, be extra cautious as the route to the return point is very desolate and scary.

I strongly advise against choosing this company if you are in a hurry. It is the only one without an airport counter. When I arrived, there was no staff at the airport. I had to ask many people to find out that I needed to go to the parking lot outside to find a staff member. The store's phone number was unreachable. Then I saw one staff member arguing with two customers about not being able to use debit cards or Amex. I waited a long time before he finally spoke to me, and he didn't help with the luggage. It was a very long drive to the rental location. There was only one staff member, and I waited a long time to get the car. Returning the car was even worse. I waited a long time for the shuttle bus to arrive, and it was full, so I had to wait again. Avoid this car rental company if you are on a tight schedule. Also, if you are returning the car at night, be very careful. The navigation to this return location goes through a very desolate area, which is very scary.

The staff have a really good attitude, and the service is great with no forced charges.

The service efficiency is not very high. I arrived on time, but the reserved Golf was unavailable. It took almost 2 hours to transfer a car from another branch. The car was upgraded but was much larger. The branch said they couldn't provide any small automatic cars. Due to my tight schedule, I had to accept it.

Budget, booked 2 days in advance, many options available, QEEQ prices are cheaper than at store

Satisfied with the service, smooth communication

Enthusiastic and attentive, knows how to connect with customers, professionally detailed process management, quick service, and good vehicle condition.