ACE CAR RENTAL REVIEWS IN UNITED STATES

The directions to the shuttle provided incorrect bus stop information. Other than that, pretty great experience. It was kind of weird that the 3 people sitting at the counters couldn’t assist me and that we had to do a video check in with a remote CSR, but it was ok. Upon drop off, there were a lot of people waiting for the shuttle with no sort of ETA on when it would be there and so I ended up having to get an Uber.

Everything was easy, pricing was great.

No pudimos obtener el vehículo por que 1. Se tardaron como una hora en irnos a buscar al aeropuerto. 2. El muchacho que nos llevó al renta cars iba a muy alta velocidad y en dos oportunidades estuvo a punto de chocar con otros vehículos. 3. Al llegar al la supuesta oficina era un total desastre, sucia, destruida, mal oliente, los pisos rotos, sin sistema de aire acondicionado. 4. La persona en el lugar encarga de atender al público nunca ni un saludo en más de 2 horas de espera, en varias oportunidades intentamos hablar con ella y nos ignoró totalmente, más de un cliente se fue, no tomó importancia alguna a que estábamos con un bebé el cual lloraba del calor existente en el lugar, la Sra ni se preocupó por decirnos algo al decirle que nos retirábamos, llamamos a un Uber y nos fuimos al centro de renta del aeropuerto. LO PEOR QUE ME A PASADO EN NUESTROS VIAJES CON UN RENTA CAR. No deberían tenerlos en su página.

I may a reservation on may for a july trip. I get to the air port at 10:00 pm ACE company stop working because they didn't have any more car to rent we waiter for more then 2 hrs. I called ACE and costumer service was very rude and stated that to stop calling they didn't have any more car to rent.

helpful & knowledgeable counter staff

decent platform

Customer service from pick up to drop off was fantastic.

Professional, competent counter staff.

Professional, competent & helpful counter staff.

Excellent customer service at arrival, and as well drop off!

Excellent booking site for car rentals! Easy, and very user friendly!

The car was awesome. We were able to get the car quick and start vacation without any trouble.

Good

Good

I don’t recommend this supplier, i waiting in line morethan 60 mims. And process to drop off is terible. I dropped the car on time. But they still charged me more 2 days with I didn’t drop the car on time. Luckily that i fly to another place on drop off date. So i can show them how can I rent their car on another 2 days.

Easy Rentalcars is very awesome. They help me to contact the issue with supplier with warming and welcome. So luckily, that i rent a car from this company. I’d like to recommend everyone to rent car from EasyRentCars. Service so excellent and awesome

The car was fine but had difficulty getting the defroster to work properly. Had to leave the window down to see out the window. Additionally, could not get the front windshield to totally clear making the driving difficult.

everything went smoothly

no problems

It was the worst car. It was very dirty and smelly. I will never use Ace again

I had to wait more than 2 hours and after that the lady took care of me was terrible.she had a attitude and needs to get training how to take good care of customer.she was so bitchy.i will never go to ACE again.

Knowledgeable and helpful counter staff.

Booking platform works.

Location of the airport location was a BUSH street with very large commerical vehicles in area...a little dangerous/stressful to get in and out of. Counter staff big help.

車の受け取り返却ともにスムーズでした。 車内の床に砂が落ちるのはオアフ島では仕方ないと思います。床の砂が多いので１００usdが必要と言われました、床マットをパタパタ叩くことで請求はされませんでしたが、、、、

安く車を借りられて満足しています。

Professional & competent counter staff. Good technical support.

Effective intercontinental service.

Professional & competent counter staff. Helpful technical department.

Efficient service.