ALAMO CAR RENTAL REVIEWS IN UNITED KINGDOM

Counter staff very friendly, guy at pick up not as helpful Car had seats facing backwards, which was not on the booking and didn’t suit us with some who get car sick , but he wouldn’t swap cars without wanting to charge us . Car condition was good , but set up not good !

Big brand, trustworthy!

Wonderful staff, so helpful. I was able to pick up my car earlier than anticipated and they couldn't do enough for me. Showed me around the car and explained all the gadgets and familiarised me with the car. I had to extend my stay and they were so helpful and allowed me to extend my hire without any problems.

Hidden charges. Complete scam.

Very satisfied

Praise for the inspector's efficient and quick check, along with friendly reminders.

Didn’t get the car we’d paid more to get & tried to give us a smaller car that wouldn’t have worked for us . Didn’t advise us of the £15 ( $30 AUD !)London congestion fee at both pick up & drop off and couldn’t really say where that as well as the low & ultra low emission zones were .

Got Corsa instead of focus which is smaller.

Overall, it was efficient. However, they did try to upsell at pickup. I booked a Mercedes but was told I needed to pay extra for an upgrade, otherwise I'd get an Audi. They also repeatedly mentioned insurance and fuel. To get the car quicker, I agreed to their fuel option.

The staff was super friendly and helpful and made the hire process clear and easy.

Very good

Convenient, friendly, and attentive

Overall experience was great. The car provided was relatively new and equipped with L2 level driving assistance, making highway driving stress-free.

Extremely satisfied with the service.

Quite good

Satisfied

Very satisfied

This is not the car I booked at all. They gave me a small car that couldn't fit my luggage. They asked me to pay extra to upgrade to a bigger car, which I didn't do. So they gave me a manual car. This is ridiculous.

Pretty good. I picked up the car on the second day from a location just 10 minutes away from my hotel. The process was simple; I only needed a credit card and driver's license. They also asked for a translated copy of my driver's license. Overall, it was a good experience.

The car rental service was decent, but the vehicle was in poor condition. The first car they provided was very dirty and had already driven over 60,000 miles. While driving it, I realized it was too large and too tall. We kept searching for a 7-seater car in every city but couldn't find one. Each branch said they could only check their own inventory and not other branches'. They told us we had to call other branches ourselves to check availability.