ALAMO CAR RENTAL REVIEWS IN FRANCE

Polite, effective and quick staff for a competitive price.

Bonne surprise à la prise en charge du véhicule en échange d'un Juke nous avons eu un C5 aircross. Par contre des tapis dans les véhicules seront très utiles

Satisfied with the service overall. The car we reserved was at another terminal, so we had to wait a bit, but the process was quick.

The location in Terminal 2 at CDG was a bit hard to find, perhaps because I was picking up at 8:00am, and the counter in the terminal wasn't open, so I had to go outside. However, general directions are given to how get there, and I was able to find it and had a smooth experience after that. Terminal 1 is a little more congested and hard to navigate, but all the staff was friendly.

Booking was fine- the app frequently logs you out and is not smooth, so hopefully they'll work to make a smoother user experience.

Apart from a bit of confusion regarding the rental insurance, everything else was excellent.

Magnificent workers in the Montpellier airport office. My congratulations. Without a doubt, I have recommended them. For my work I rent different cars in Europe and I am grateful, enormously, with them. Bravo

Car was fantastic. The pick up process took longer than expected as our flight was late but the staff was extremely helpful (offered us coffee too ! ) Highly recommended!

Very easy to book, great job as explaining the different add ons without trucking you into pre selecting any of them. Great rewards and referral program as well. Highly recommended!

Malheureusement à l'arrivée de mon avion il n'y avait qu'un monsieur au comptoir! Trois personnes avant moi donc comme on est assez pressé lorsqu'on arrive, je vous propose de mettre deux personnes à l'accueil aux heures de pointe!

Parfait! et très facile pour réserver une voiture par internet.

The staff at the rental company were friendly, but they kept trying to sell insurance repeatedly.

Great service and really helpful staff. Lovely car in great condition

Quick and easy to use

I ordered snow chains as we were going skiing but they were not provided. Counter staff just said no you didnt order them. No proof but they were very unhelpful in fulfilling the requirement for chains. I also ordered a AWD SUV or similar. Ended up with a 2WD van which was not similar.

The customer service at night only speaks French, no English. They said they would call me back after our conversation, but I never received a call all night. The customer service experience was poor. Returning the car at Paris airport was very complicated. It is recommended to communicate the complexity of returning the car in advance and provide multiple reminders. Without these, it would be almost impossible to return the car smoothly. Fortunately, I went to return the car ahead of time; otherwise, I might have missed my flight back home. It took three whole hours to find the car return location at the airport — a tough experience. I strongly suggest optimizing this process!

The staff at the rental company barely spoke English and no one accompanied me to the parking lot to pick up the car or inspect its condition.

Very friendly staff

Oui , je suis arrivé 20mm en avance j ai donc attendu 15mm, le service d Alamo est a recommandé

Great and very gentle service. The person in the desk was very kind and helpful.

Staff were friendly and great. The car itself had some clutch problems and on the last day, all sorts of warning lights came on, making us worry. But we were able to get to the rental location fine.

Easy pick up although there were nobody at the counter. Was told that there are at the car pickup area so there I went. Paperwork is fast and had to wait 15 mins for car to arrive and it's fine for me. Car is in good condition and everything explained in detailed. Car drop off is smooth within less than few minutes. Overall good experience with Alamo.

Helpful counter staff, quick service

Third time with Easyrentcars. Third time no issues.

The service was good but finding the rental office and the return address was difficult. However, they upgraded us to a Peugeot 5008, which was quite large for a woman to drive.