ALAMO CAR RENTAL REVIEWS IN FRANCE

Good

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Customer service representative spoke fluent English as well as french. Check in was quick and simple. Car hired was almost brand new.

alamo service was great eventhough we waited an hour and a half for the car

service is always great and easy to book from qeeq

Lovely as always....love picking up the car from here because of the service and the ease of access...

Always good!

I ordered snow chains as we were going skiing but they were not provided. Counter staff just said no you didnt order them. No proof but they were very unhelpful in fulfilling the requirement for chains. I also ordered a AWD SUV or similar. Ended up with a 2WD van which was not similar.

Good service at the counter, but car condition can be improved as it is quite old.

Generally smooth booking process, except that sometimes customer service is not responsive and rebotic.

The store was easy to find, but there were a lot of people in line upon arrival. There were over a dozen customers ahead of me, and the staff was working very slowly. The reserved model was not available, and I was given a smaller manual car that couldn’t accommodate five people. I arrived at 10:00 AM to pick up the car and had to wait until 3:00 PM, which wasted a lot of time and disrupted my plans.

Alamo tried to overcharge upon checkout.

Be cautious with this company; they have many negative reviews online and might be picky with charges. I was very careful when taking photos during pickup, so there were no issues during return. The pickup process took a bit long.

The service attitude of the car rental company was quite good, and QEEQ customer service intervened very promptly. Initially, we went to Terminal 1 to find the car rental company, but we were informed by the staff that all car rental companies at Terminal 1 were closed. However, the pickup address on the slip was not updated to Terminal 2, which wasted nearly an hour. Fortunately, the subsequent pickup process was smooth. We booked a Citroen C3, but the store upgraded us for free to a Peugeot 2008 SUV with less than 30k mileage.

Great

Great

The car rental staff made it difficult to get the car. Only one person was allowed at the counter, and they had a bad attitude.

Overall service was good, but I didn't understand why my global card didn't work there. It took more than an hour to sort it out before finally being able to take the car using another method. The car's condition was quite good.

They tried to upsell hard on insurance which tainted my experience

Good

Customer service on site was amazing. Really professional and helpful. Did accomodate for what they have been asked for.

The initial explanation was very thorough and patient.

I am very dissatisfied with QEEQ's service. I booked the wrong city and couldn't pick up the car.

The front desk service is very patient, the location is easy to find, and it's clean.

Helpful counter staff, quick service

Third time with Easyrentcars. Third time no issues.