SURIA CAR RENTAL REVIEWS IN MALAYSIA

Suria is good but their office is in KLIA Terminal 1, people landing at T2 need to move to T1 for collection. Suria representative will pick up from T1. One clause that i didn't like is the off timing pick up and drop off charges which is bit more.

The pricing is bit high but has to be satisfied with the service.

Very good service and helpful! Surely one of the best car rental companies in KLIA!

All good as usual and cannot be better already hahah!

Car was good. Staff was good. Pick-up at klia2 to klia1 was good , and vice versa. Best if they could set-up a office at klia2 for those who lands at klia2. Just a suggestion

For KLIA , there was no option to choose between klia1 & 2.

The car I received was different from what I booked. My Malaysian friend told me that the car I got had less power and was of a much lower brand compared to what I had reserved, and the price was not on the same level either. I spoke to the store about it, and they just told me that the car I booked was not available. If it was not available, why was I still able to make the reservation on the platform? It's really frustrating.

The staff are friendly and guided me thru. Car is in good condition. They answered each of questions patiently and explained clearly. Will definitely recommend others.

Google

Good Services provided by SURIA

Nice platform

Absence of physical booth at the airport makes it a little inconvenient as we have to call up hours before returning the rental car to ensure somebody will be at the drop off point to receive us.

very very good service, especially Miss Chuah.

事前にwechatでの連絡先の情報があり、到着時間やピックアップ、返却後の送りについてもコミュニケーションが取れていましたので、とてもスムーズでした。スタッフの方も笑顔でとても印象が良かったです。

必要な情報はすべて記載があり、大変便利でした。これまでeuropcar、sixt等大手の利用が多かったのですが、ローカルなレンタカー会社の選択肢があり、また対応もとても良かったのでとても満足しています。次回もQEEQで予約を進めたいと思います。

Really smooth transaction. They will pick you up at the arrival point and drive you to the office. Really 5 star service. Staff guides you on the process of returning the car. First ever car rental in kl and had a really wonderful experience with them. Thank you guys

Affordable

Everything was satisfactory except for the communication difficulty due to language barriers.

The service was quite good.

Excellent customer service

Although Suria doesn’t have a service desk at the airport, their customer service staff was very prompt in responding and meet onsite within minutes of contact. The car provided was also in very good condition.

マレーシアでのレンタルで、マレーシアの車種だったので、綺麗さは求めていませんでしたので、それなりの車でした。 塗装が剥げていたり、鍵の部分が破損していたりはありましたが、問題なく走行できる状態でしたので、大丈夫です。

値下げプロテクターはとても良いシステムだと思いました。今回は適用されませんでしたが、次回もここで予約したいと思います。

Great and immediate communication

They didn't inform us in advance that eating durian is not allowed. Charged 100 for car wash when returning the car.

Great experience. More than what we expected.

It was clearly stated that the car should be returned with a full tank, but when I picked it up, the fuel level was very low. Since I was not familiar with the area, I missed a gas station and had to look around frantically. I found one eventually, but it was closed. I was worried about running out of gas and it took me almost an hour to find another station.

Service from SRC was simply amazing Great communications and staff was extremely efficient. Car was on the older side,but in decent condition. I was hoping for a newer car.

Amazing. Glad I used QEEQ.