BUDGET CAR RENTAL REVIEWS IN CANADA

Pretty good. Even if you decline insurance and refueling services, the staff won't make a fuss. There are also other cars in the same class to choose from.

Like: N/A
Dislike: N/A

Like: Business trip so needed a reliable car, clean, no problems.

Like: Best week driving I've ever had mustang was a great choice for the winding roads of the cabot trail and the convertible allowed us to see all the wonderful views.

You must purchase additional insurance to pick up the car; otherwise, they won't give you the vehicle. After coordinating with QEEQ, the customer service was very impatient and eventually stopped answering QEEQ's calls. QEEQ advised me to pay first and resolve it later. After repeated confirmation with customer service, they stated it was insurance related to the tires. When I returned the car and received the invoice, I noticed hidden charges for something I didn't understand. QEEQ indicated that the tire-related charges could be refunded, but the other would require an appeal. This deceptive experience was particularly distressing.

Dissatisfied, dissatisfied, extremely dissatisfied!

The staff at the rental location (1) did not seriously check my license with the address provided, but instead asked for my Chinese residential address; (2) altered the insurance terms without my consent and attempted to deceive me into signing (I insisted and got the insurance terms corrected); (3) provided incorrect information about using the 407 toll route, claiming that using it would result in a tenfold penalty, whereas after contacting e-tolls, I found out that using any toll route only requires paying the relevant fees after returning the car; (4) did not inform me whether the rented vehicle was diesel or gasoline, and I couldn't find this information inside the car, so I had to call for clarification before refueling.

The lady at the front desk was very patient and nice. Much better than the guy at the AVIS store last time.

Good, but lacks 24-hour service

Arrived at 07:03, waited in line for an hour! Plus, they didn't have the car I booked! Was forced to buy full insurance.

Forcing additional charges for out-of-province travel.

When we arrived at the airport pickup location at around 8 a.m., the line was very long, but there were only two service staff, so the wait time was long.

Good

There was practically no line, and the car pickup process was very simple. Recommend paying in advance for better rates.

Toronto is really not good.

The staff handling the procedures was not focused, leaving the office for 6/7 minutes at a time, and often helping his colleague when he was there. The process took more than 40 minutes. I think you should complete your own tasks before helping others, right? Besides, he made several mistakes filling out the forms, which had to be corrected multiple times.

Good

No organized queue

Their attitude was quite average, but at least there were no major issues.

The pickup location is very close to the airport, just a few minutes' walk, which is very convenient.