HERTZ CAR RENTAL REVIEWS IN CANADA

The man that served us was called Guy and he was great. He made the whole process easy and enjoyable. He is a credit to Hertz.

No problem with booking and a great price

The service has been slow recently during the pandemic. I was given a Nissan Rouge from the same group. The car had some issues; it shook while driving at high speed and the engine noise inside was like being in an airplane cabin...

The procedures were simple, and there was no upselling of additional services or insurance. Very good.

Pickup and return were very convenient, the car was well maintained, and the insurance refund was very quick. I will choose this company again next time.

The servant Alex is very nice.

The servant Alex is very nice.

good easy drop off/ drop in

good, easy, earn miles

We didn't arrive to pick the car up at Halifax airport NS until after 1 am but the Hertz representative, Breanna, was absolutely superb,. She was helpful, friendly and stayed late to ensure we got the car. A fantastic way to begin our vacation in spite of long journeys due to delayed flights. Breanna deserves a special tribute and reward from Hertz.

All the small cars were rented out, so they gave us an MPV instead. It was truly a great deal, with only over 7,000 kilometers on it.

Very satisfied

QEEQ we’re brilliant and found me a fantastic deal Hertz gave perfect customer service even given me a choice of car

Winter tyres were extra , putting my rental cost up they tried to upsell a bigger car when I asked for winter tyres , but eventually found one in my class

Did not see the price drop indicator work also the app did not work with very little support when I contacted the Helpsesk for QEEQ about it

Satisfied

They tried to give me a smaller car than what I had booked. When I argued I got given a minivan which was bigger. The car was good but hadn’t been cleaned. It still had rubbish in it from the previous renter and had a horrible smell

QEEQ was great as usual, I can never fault it.

No upselling during pickup, and the queue was short. Return was also very quick.

Excellent sevice

Simple .easily completed...

Very satisfied, QEEQ's driver's license translation was effective, and the car rental process was fast

The car was what I expected. When i got to the counter to pick the car up, there was no one else, so I didn't have to wait to get some to attend me. The woman was really polite and helped with the situation.

the platform in general is okay, but I was flying from London to Toronto, it was my first time, so I booked a car to be picked up once I landed from the airport itself. After delays with the flight and chaos at the airport I got there 4 hours later than expected and I was told that my booking wasn't at that airport but on another airport in Toronto downtown. I don't blame QEEQ for that, but you guys knew my flights and knew that the airport where the car was picked up wasn't the airport I was landing on. Also, when someone from abroad rents a car, usually they don't know the country, nonetheless anyone would know that Toronto had 2 airports. On my opinion I think you guys should have at least let me know that information, but anyway. After losing my first day due to delays and not being able to pick the car up, Hertz gave me the option to go the day after to pick it up so I wouldn't lose my reservation.

Wait time depends on luck, generally not long

Free upgrade to Hyundai venue which was great, basically like new

Great help when messaging on the chat

Very satisfied