HERTZ CAR RENTAL REVIEWS IN CANADA

Je conseille

Parfait

El auto que alquile le hacia falta mantenimiento, gasto mucha gasolina

Buena plataforma y rapidez

We were given an upgrade to an SUV which was larger than we wanted. However after initial hesitation we accepted it (with a half tank of petrol included) and it proved very satisfactory on the wide roads and long distances of British Columbia.

Easy to use - more information on hiring details - eg insurance and extras.

La tarifa final fue muy superior a la contratada porque el vehiculo tenía ruedas normales y necesitábamos ruedas de invierno. Igualmente contratamos seguro a todo riesgo que no se incluia en el precio original.

Unfortunately no car was available when we arrived there was a delay in getting our car the staff were helpful and sympathetic. Everything esle was smooth and easy.

Although I did not know if QEEQ at the time and was a little worried, I got a great deal on a good car with no surprises or issues.

car had not been cleaned properly with trash in the car. Staff on counter gave me 2 keys locked together by chain which is pointless as you lose one, you lose them both. did not try to rectify this and said that this is how it comes

easy booking, good car for our needs answered queries i had with hertz when i couldnt get through to hertz on a phone line

Chris at the Banff pickup point was excellent. So helpful and patient in showing us all the workings of the car.

Tradicional locadora de veículos, prestando serviços de alta qualidade.

Melhor preço e correto funcionamento do app.

Overall satisfied

The wait time at pick up was too long. The competitor cleared the line whilst only two customers were dealt with by Herrz. The car condition was not as originally noted, but was rectified when brought to the attention of staff. We were 45 minutes later than planned leaving the Hire car park. The drop off process was very quick and seamless. The car was very comfortable and perfect for our trip. Staff were friendly and polite.

The booking platform was effective. Once booking made, however, I continued to see recommendations for my booked dates on the app.

Got an upgrade on my car because I'm a Gold Plus member which is good. The service was easy and great. But they've charged one extra day of me and I needed to call they to undo that, so this made the experience not to be 100%

Car a bit basic, no airplay. Service great.

Easy to use as always

The vehicle's condition was not very good. There was a tire pressure warning once, and then the Car Play feature stopped working and couldn't connect to the phone. The remote car key also ran out of battery.

Car in a good condition but all the windows and mirrors were really foggy because of the sanitizer. Had to clean the windows outside and inside to drive safe. The guy at the counter was really unfriendly. He answered all our questions very harsh. And when I asked to see the car before I sign the protocol he acted like I assumed him of fraud. Left a really bad feeling.

Car was great, staff friendly and efficient - would use them again.

明書等を店舗に用意いただけると助かります。 お借りした車の整備状況などは大変良かったです。

レンタカー会社直接予約より得なプランを提供いただいて大変助かりました。

Counter service staff was prompt and friendly. She has assisted us with a change of car smoothly and it went smooth on our journey with the car we rented with Hertz.

Price is good compared to other booking platform and hence helped with some savings. Booking app was easy to use.

Amazinggggggggggggggg

Gooood

The car was broken down in the road, with check engine light on, and strong gas smelling. We have to call the road assistant to report the issue and waiting for 3 hours to get answer with the next day to have the replacement car. We end up with one more day stay in our intermedia hotel in Jasper and can not cancel that day hotel in Kamloops. So we wasted 500 CAD (Jasper hotel) + 300 CAD (Kamloops hotel) plus one more day stuck in Jasper in the mountain. This is horrible because of the bad condition of the rental car.

Good platform to do the car rental and hotel booking.

I think we got the oldest 7-seater of the Lot. Seats full of stains and after driving a few miles I noticed the brakes could need an overhaul. Didn't mention all of this, because if I did, this would definitely interrupt my Travelschedule. On top of this Hertz charged a Windscreen repair of which I could buy the whole damn Car!

No Complaints here!