ENTERPRISE CAR RENTAL REVIEWS IN FRANCE

Excellent service by Sabrina was very pleasant and helpful

Real easy to use.

Fast speedy counter service. It was hard to find the staff in the car park, but the heat (sun) was adding to the stress. More signs would be helpful. Staff were helpful and fast and overall a good experience.

Booking was easy and helpful. Fast response when contacted.

Directions to car pickup point at Nice airport could be clearer. Cannot fault Enterprise staff at either pick up or drop off. Friendly, polite and helpful. Plus very quick!

Very friendly staff and helpful.

Grateful for the upgrade. All aspects of the pieces were smooth and efficient.

Booking process straightforward. Excellent value.

Only query is that the returned Deposit was less than the original deposit paid with no explanation

Enterprise staff were excellent, I was offered a choice between 2 cars, the one I chose was brand new with 7km on the clock. No fuss, no mention of any extras trying to be sold to me. On drop off a quick thorough check by staff of the car and then free to go.

I was wary at first because it seemed too easy and reasonably priced to book with EasyRentCars but very happy with the service I received. I didn’t use the price drop as I already booked for such a great price I didn’t think I’d get it cheaper anyway.

Upgraded to a bigger car and an automatic for a little extra cost. Was well worth it. Very happy with both the car and service.

The process of picking up and returning the car was quite smooth.

Une équipe d'une très grande efficacité et amabilité, je repasserais sans hésiter par les services d'Enterprise lorsque le besoin s'en fera sentir.

The car rental offers great value for money! The service is also very good!

Ordered a c class Mercedes and was given a CLA which in my opinion was a lesser car than ordered - was too tired after a long trip to negotiate.

Enterprise staff were excellent

Yes think it was cheaper

We were given a brand new car, that was slightly larger than expected. They did try to sell us the satnav for a daily charge inside the terminal, which we declined, however the car we were given had this built in which we thought was a little cheeky.

Very smooth process and cheapest price we could find for our trip. Better than we expected.

Very good attitude from the team

I'm quite satisfied with the company. Their prices are reasonable compared to other rental companies, and there's no mileage limit, which is great. The only downside was the time it took to handle the paperwork—over half an hour. As it was my first time renting a car abroad, and being a female with not-so-good English, I couldn't understand a 1000-Euro charge, fearing it was an extra insurance fee. After much communication, another male staff member finally explained that it was a deposit in case of an accident. Once I understood, I was relieved. There were no extra insurance charges, and the car pickup was smooth. Returning the car was easy and took just a few minutes! I'll choose their company again if I get the chance.

Excellent service

After having puncture in Paris I received poor direction and service from enterprise. Having found a garage Midas and then told to take vehicle to Speedy as that was authorised. Then we had to wait around 2.5 hours for a authorisation code from enterprise before tyres could be changed. Repeatedly contacted enterprise and was passed from department to department. The hole customer service fell far short of the required standard.

Counter staff was very helpful and kind.. The vehicle was big enough but did not has good mechanic condition..

It was my first booking on EasyRentCars.com.. it was really simple experience..

Because I didn't buy the staff's insurance, they kept threatening that the app's insurance is different from theirs. They said any damage would cost 1000 euros, and in the end, they even checked the undercarriage, found a damage, and charged me 1000 euros.