A big queue and a long wait at collection was the only issue. Staff seemed very slow serving each customer. It seems more advanced preparation could be done as all bookings are done in advance, so why so much paperwork is filled in on the day, I have no idea!
The full amount was paid at the time of booking, but an additional fee of over 30 euros was charged at the time of pick-up for a special location. I have rented cars multiple times at this airport from different companies, and this fee was always included in the quoted price. I strongly oppose the agent's practice of splitting a package fee. This lacks integrity.
The rental company's service was generally good. The only downside was that we reserved two booster seats for children but received one booster seat and one five-point harness seat.
Parking violation fees are too high. 30 euros for service fee transfer of responsibility and 10 euros for the speeding fine itself. Had to handle it myself. Won't choose this company again.
Got downgraded because of a fair in Cologne.
But without a refund!!! Europcar is only a good choice when it is much cheaper than Sixt.
Long waiting time at counter.
Did not inform about additional charges, directly printed it on the German contract, and deducted the amount from the credit card after dropping off the car.
Service was average, and they kept pushing insurance. Since I didn't buy their insurance, they gave me a bad car and refused to change it, saying there was nothing wrong with it. I will never rent from them again.
The attendant at the key pickup location was a bit impatient, which wasn't a great experience. Fortunately, at the car pickup location, the staff were very patient and friendly when answering questions. Much appreciated!
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
J.Igreja
-
-
-
-
View more >A.Kendall
-
-
-
-
View more >Claire Eugen
-
-
-
-
View more >Liz Louise
-
-
-
-
View more >Vic Ezekiel
-
-
-
-
View more >A Davis
-
-
-
-
View more >-
-
-
-
View more >S.Katsilov
-
-
-
-
View more >Mabel Fielding
-
-
-
-
View more >Belarus beard
-
-
-
-
View more >C.Esanu
-
-
-
-
View more >H.Mori
-
-
-
-
View more >Fabian
-
-
-
-
View more >Nick Arthur
-
-
-
-
View more >J.Sasse
-
-
-
-
View more >E.Adak
-
-
-
-
View more >Kent Stephens
-
-
-
-
View more >Ingram Mackintosh
-
-
-
-
View more >V.Chikkannan
-
-
-
-
View more >Norton Simpson
-
-
-
-
View more >Hot Destinations In Germany
Car hire Brands Ranked In Germany
Pay for Car Rentals with Crypto