GREEN MOTION CAR RENTAL REVIEWS IN UNITED STATES

We waited longer to get the car than our flight. We landed at 6:30 and had the car at 10. Ridiculous! Lesson learned- no money saved after all of the add on charges and never rent with a company outside the airport.

No, I am highly dissatisfied with this company and will never use their business.

Long line at pick up location which is not at the airport. Green motion has a shuttle that picks up at the airport and the car lot is 10 minutes away. Took 1 hour from arriving at Green motion before I was able to complete the paperwork and drive off the lot. Very short staffed.

Easy to use and book cars.

The car is A1--- short time to p/up.

Car was only 3/4 full of fuel and I had to bring it back full or I would have gotten charged it. Other wise happy with company.

We were stranded at the airport after making contact with Virginia. We were first told 10 min then called back and said it would be an hour because of traffic. We checked Google maps, waze, and uber and all three said no traffic 10 minutes from green motion to the airport. Then after an hour I tried calling at least 20 times and they wouldn't answer and never called me back. We gave up after 2.5 hours and went and rented from another company. Don't lie and at least have the decency to let people know you're not going to pick them up.

Green motion is misleading and disgusting. They overcharge for insurance. The cars are not in good shape. Just rent from the bigger companies.... this place is a scam

The car did not have any windshield wiper fluid so I could not see out my window on ride from Orlando. Also they should put more gas in than 1/4 tank. I almost ran out. They should also tell u how to work everything. The car seemed a little outdated bc I had to lock the door with a key. Not automatic like cars these days.

I was told I needed everything. Seemed like I had no option other then to pay. Ended up paying close to $400 dollars in one day! for a Nissan Versa.... Was told I needed the Tolls.. which I did not end up using, Was also told I would get refunded for not using, the tolls and if no damages had occurred to the car.. still no refund

This was the worst car rental company I have ever experienced. The customer service was beyond horrendous. We waited over 2 hours to receive a vehicle that my husband could barely fit in. Not to mention they over charged us for more insurance and $31 a day for a flimsy booster seat. When we asked for a different vehicle there were none available at that location. Upon return the woman at the counter was extremely rude and very sassy. I will never rent a vehicle from here again

Great car. Only with they had more than one agent at the counter. Took a little longer to get through the line.

No power windows in car. They would've been helpful in the Orlando's heat to down the windows to get some fresh air in.

Extra charges when it was already paid for. I paid for the rental and the car insurance online when I get there apparently i had to pay for insurance I tried to use my own and the lady said it was not possible. That I would lose my money that I paid online and had to start a new transaction. My wife and kids were super tired and I ended up paying an extra 156 dollars. Very upsetting. The car was very cheap and dirty and it had a horrible smell. The outside was full of scratches that I had to come back and had the lady check again so I won’t get charged. I will never recommend Green Motion to anyone. The worst experience ever.

Horrible is the only way to describe this company. They left me stuck at the airport waiting on their shuttle for 45 minutes. No one would answer the phone. Then, I had pre-I purchased insurance for $9/day, and they insisted I had to buy more from them. The counter girl was rude, and said she would not give me the car that I had already paid for, unless I gave them another $156. I had no choice, considering it was 9:00 at night. I’ve rented a lot of cars in my day, and never experienced such terrible customer service...Ever!

great customer service, very friendly

easy to understand made booking simple

I needed to contact someone in order to change pick up time during my arrival to Orlando's MCO Airport but no one ever pick the telephone when I called. Awful service support-they advertised 24hr call service available. All they had was an answering machine with no return call or live support.

Green motion is a typical scamming rental car company. They forced me to buy their insurance even though we had one and refused my offer giving them a full cash/card deposit. Likewise they lied about the toll payments which forced us to add that on. In essence they forced us to pay an additional $450 all of which was unnecessary. I will never book with this company again ever.

I was unhappy with the customer service as I was quoted with one price upon booking and when I arrived at the counter they made me take insurance that they said was not on my policy. After calling my insurance agent he said that he had never heard of being forced to take that. Then they “recommended” that I buy the sun pass for tolls saying we couldn’t pay for them on the highway. This is not the case, they just don’t take cash. Therefore, we spent $69 on sunpass when in actuality our tolls probably cost a total of $10.

Wait time at the counter was ridiculous. Counter staff was rude. Reserved car was not available so we were given an alternate vehicle which was very dirty on the inside but after waiting so long at the counter we took it anyway. Not impressed with green motion at all.

Wish I would have received a receipt at the time of drop off