The car that was given had expired tags. An officer noticed this while I was in Starbucks parking lot and was nice by letting me go without a ticket since it was a rental.
Counter times were awful. Very slow moving considering many of your cars are rented around flight schedules.
When I got into the car I realize that there was less than half a tank of gas - but couldn't go back due tot already being behind schedule from getting the car. The girl at the counter told me that I had to bring it back filled 7/8 full... So I ended up putting in basically almost a half a tank of gas that I didn't get to use and paid extra for.
I brought it to their attention at checkout and nothing was done.
About QEEQ:10.0/10
Great job on booking the car. No issues at all with the website.
When we booked on easycar rents it said the total was about $100 but once on location we were charged over $400 and weren’t allowed to use our own insurance. The car was full of scratches. No power locks or windows that was an extra charge.
I had to make a last minute reservation and Green Motion had the best prices available. But, we landed in Orlando airport ~ 5:30 am and had to wait over 30 mins to get the shuttle that would take us to the Green Motion location. At the location, there was only one couple before me in the line but it still took > 20 mins to complete the booking for them. There was a single operator to help people get their cars and she was having technical issues, still the wait seemed really long.
I was very disappointed about the sun pass till issue. I have my own sunnpass because I own a condo in Florida and rent cars monthly and always use my own sunpass. I think it’s ridiculous to pay 12.99 a day for a sun pass so I declined but when I returned car I had to pay the penalty of 23.00 plus a toll that I already paid via my own sun pass. I almost missed my flight home because the counter would not give me a shuttle ride back to the airport until I paid the penalty. I will never rent from them again nor will I recommend anyone to rent from them. That is a ridiculous rule for the sun pass tolls.
“Awesome would use again and again.no problems at all.”
About GREEN MOTION:9.3/10
Green motion was awesome. Front desk staff great. Friendly and comical. Great start to trip and very fast shuttle to airport upon drop off. Great company.
YOr counter staff were rude and not helpful. Now Im being charged with charges that I already paid previously and they keep trying to charge my account $52 and $26.70 for what? I prepaid my $81.89...
I was very disappointed in this car rental company. They tried to over sell us in everything. The vehicle they gave us was not the one we booked. We were forced to buy extra insurance which doubled the price. Basically if something looks too good to be true it is!! I told them I wanted a refund but they said because it was a third party booking that wasn’t possible. The vehicle we got was old and banged up. They wanted to charge us an extra $12 per day for GPS and another $12 per day for toll highways. In all we spent $6.00 on tolls the entire week! Go with someone else!!
“Easy and value for money rental for a Mustang through Easyrentcars and GreenMotion”
About GREEN MOTION:9.0/10
Value for money rental for a Mustang from Green Motion. Though the pickup location is located off site from the airport (Miami), a dedicated shuttle bus is available for pickup and drop-off. Counter staff was extremely friendly and knowledgeable. Speed of the pick-up process can be improved. Overall a very good experience with the car and company.
About QEEQ:10.0/10
It was easy to compare various rental options and make a decision using Easyrentacars.com website. The booking was confirmed before pick-up and overall the experience of using Easyrentcars was very good.
I waited close to an HOUR just to have someone come to the counter to begin my car pick up. It was already reserved It felt as if I was being "sold" extras: do you want to add: gps, prepaid gas, insurance seemed to be a hugh issue since I had my own. MORE SIGNAGE needed for the pickup location. Shuttle Service was fine!
I was hesitant to try Green Motion since I’ve never heard of the brand but it was a good experience. The staff were very friendly.
About QEEQ:10.0/10
The price offered was very reasonable and cheaper than the more popular third party brands. I like the significant price differences with protection vs. not.
“Representative did not mention I had to pay additional fee for using their insurance.”
About GREEN MOTION:5.7/10
There were 5 people walking around and 2 people at the register helping a family. I was in line for 30 minutes until someone else came to help me. It took 5 minutes to help me. I didn’t understand how it took 30 minutes to help the other people.
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