LOCAUTO CAR RENTAL REVIEWS IN ITALY

The car rental company is overall pretty good. However, the pick-up experience was terrible. It was raining that day and we had to wait outside for an hour. The car rental platform's assistance was useless.

Counter staff really helpful. Really fast and close to where you check in for your car. Full explanation about the car given and whenever we arrived with the car they just as fast.

Good service, they helped me change the terminal.

We landed in terminal 1 and car centre was in terminal 2. That apart everything else was good

Good

Good

Great company. Very nice staff. Quick deposit return (next day after drop off). Brand new car.

Local brand in Italy, recommended.

Very nice

The staff were very friendly and provided complete information.

Not bad

Excellent service

Very satisfied. The car was new, only driven 10,000 kilometers. I forgot to bring the notarized copy of my driver's license when picking up the car, but the staff let us take a photo and send it via email. They were very patient. They explained the insurance, but I mentioned that I had already purchased it in my home country, so they didn't push for it further. We added a second driver, which cost an additional 7 euros per day, but crossing borders didn't incur extra fees. We didn't wash the car before returning it, and it was a bit dirty, but they didn't charge a cleaning fee. The inspection was very quick. Another car in our group had a minor accident, and we received the damage report via email within a day, and the price was very reasonable. Overall, everything went smoothly. Highly recommended.

Car was very clean and well presented. Counter staff friendly and easy to talk to. Could not fault the processes for collection or drop off

Use QEEQ regularly and find the process very easy.

When returning the car, they claimed there was a scratch and demanded 1000 euros. Thankfully, we had taken photos when we picked up the car. What a rip-off! Make sure to keep evidence when you pick up the car.

Average. Make sure to check the car for any flaws when picking it up, or you might suffer the consequences.

This car rental company is pretty good, the car is very new, and the staff are very friendly. Thumbs up for Claudia!

If you do online booking, they ask for security deposit 500 euros in rome airport while they say that they charge in security deposit if you do on counter booking and off hour car pickup is not easy while this issue should be addressed.

Great customer support, easy to book and got better rates from other booking agencies

Excellent! I booked a Corsa but received a VW SUV T-Cross. The car was in great condition. The inspector pointed out a scratch on the right side during the check-out process. No insurance upselling, and the deposit was only one euro cent. The return inspection was also efficient and quick, unlike Noleggiare where they check even the vehicle undercarriage.

Polite and helpful checkin staff. Located right outside station. Would use again.

The store location is easy to find and the car was in decent condition. We were upgraded to a hybrid car.