BUDGET CAR RENTAL REVIEWS IN ITALY

Satisfied

Very satisfied

Very satisfied, thumbs up!

I booked a Lynk & Co 01, but was given a Jeep Compass at the rental shop. The staff informed me there were scratches on the rear bumper and a missing left rear taillight. However, the car also had noticeable scratches on the front bumper and front tires, which they failed to disclose. When returning the vehicle, they tried to charge me for damages, showing absolutely no integrity! At pickup, the car's dashboard showed an engine warning light, but the staff assured me it was fine—how can a car in such a condition be offered to customers? Upon returning the vehicle, the drop-off location did not ask me to sign any documents to confirm the return. Later, they unjustifiably charged my credit card for alleged tire damage compensation. This company is highly unprofessional and dishonest! Avoid this rental company at all costs.

Pretty good

Very good

Average

Terrible experience

The car was fine however we needed to wait for over 2 hours to pick up the car - this is shocking amount of time wasted especially with the 8 months old baby. The waiting time was probably the worse thing about the whole experience. Everything else was very good.

Straight forward and easy to understand process. What's app reminders are a nice touch.

Crumpy, slow staff at the pickup. Quick, friendly staff at dropoff.

Bien

Bien

Highly recommend Budget. Kind, easily useful service as well.

QEEQ is by far the best.

I probably won't choose Budget again in the future. The car rental location was extremely difficult to find, and during the return process, I recorded and took photos to be cautious. However, the staff at the location gave us a hard time, saying we couldn't record and threatened to call the police, even forcing us to delete the photos and videos.

It's okay.

The car pickup was not okay. The female staff had a bad attitude, and they gave us a broken car that was not of the same grade. We had to argue a lot before getting a replacement.

The car I got was good and with the winter tyres I specifically wanted. I even got tyre socks too.

All very good and will definately use again.

All good

All good

Great, efficient pickup and return, smooth communication, no tricks.

Overall, very good.

Good. Be sure to take photos of the car when picking it up.