BUDGET CAR RENTAL REVIEWS IN UNITED KINGDOM

The pick-up/drop-off location is perfect, near the city centre but out of the worst traffic and easy to reach. If you are not used to the left-hand side driving as I am and plan a trip in the surroundings of Glasgow, you will appreciate it. Nice and friendly staff, modern and clean car, good price.

Easy to use, no problems at all.

Had a previous booking but flight was delayed. Very hard to get any help. Found out at the airport counter that the car could be kept for 48hrs.

One of your advisor helped me to find another deal. She was very good.

The rented car had an engine problem (EPC) and the service replaced it.

Really nice, I nice, pleasant staff !!

Budget staff were brilliant and made the whole process so simple an efficient. No problems on the return, the operative asked if there were any problems checked over the car and ensured the tank was full and I was on my way, as quick as that. I shall choose Budget again.

all went according to plan and EasyRentCars took the stress out of finding the best deal. Will use them again.

The car was fine. It is a noisy model - conversation is not really possible when driving. I was very shocked that an additional driver was going to virtually double the price so we were left with one person having to do all the driving. This seems unreasonable since only one person can drive at a time so the risk is not doubled.

All very smooth. Had problem with my credit card during the day as I couldn't remember pin. They listened to my problem professionally at all times.

All very impressed. I was particularly pleased to find affordable insurance where excess is covered. The industry needs to find a way to not then have to also block out the excess on a credit card at the desk. If it's covered then it's covered.

i have been charged unduly. horrible. had to block my card.

The Budget return counter was closed. I had to call the number indicated there, only to find out that there's a key-drop box. Why didn't they just write it there??

Budget staff very friendly. They did however forget to make me sign for the car and walk with me around the car for any damage before I drove away with it!

Very straight forward and good value for money.

Booking was meant to be a car. Had a baby and staff were brilliant at trying to find us an alternative but not successful.

Not the car I ordered but a satisfactory alternative. All good

Easiest platform I have used

Got free upgrade

someone needs to check cleanliness of the cars ours had a smell that I later found out was down to a mouldy pack of beefburgers in the boot that had been there for a long time..After saying that everything with the Budget is brilll, I would recommend them to anyone..

As always a great price ease of booking makes me a returning customer..keep up the good work..

Really pleased with the service i received from the budget staff. A quick check in and the walk through questions were easily answered. The car was clean and ready to go after a run through the controls (all cars are different. ) The car was fuel efficient and a lovely drive ( Suzuki Vitara). Would recommend budget again. Drop off was easier . Well pleased.

I had never heard of easyrentcars.com before I googled car hire. Was really easy to pick and choose the car I was interested in and was shown different hire companies. All with differing offers and deposits and excess. The voucher option helped.followed the price and or evaluate if the price drops before picking up the vehicle. The drivers check that was asked for before pickup confused me as I had never had to do this before with other hire companies but I found it easy to do. Would definitely use Easyrentcars.com again.

Quick, friendly service.

The space of the car is as expected however the exterior of the car is not very clean. You can’t differentiate the dirts with the scratches. I hope they can clean the car in and outside of the car throughly. The front desk staff during the pickup at Gatwick Airport is nice, she tried to upgrade the car (with a price of course) and tried to sell their insurance but I rejected nicely and she didn’t push it further. Everything was nice until Avis (Budget) charge me £30 for ADMINISTRATION FEE only for passing on my details to the police. At first it was tolerable because I might have speeding at the highway unknowingly. I still haven’t heard from the police until now. Avis send me a letter btw not email. All the way from the UK to Malaysia. BUT Avis charge me £30 again for whatever reason I don’t know. I guess I need to wait for their mail to know. I will never use Avis again. Ever.

I rented a 7 seat van and was forced to use a 5 seat car. I was told it would be exchanged at my first hotel in London within 48 hours and it never happened. We had to continue our trip from England into France in the smaller vehicle. We also had to pay an additional $60 euros for the channel crossing due to a late booking. The car also had a stinky odder and we had to purchase a plugin air freshener. We did not smell it when getting in because the windows were all cracked and it was raining. The staff was nice but never solved the problem.

I ordered a small van but on pick up was given a Volkswagen transporter which was far too big for my purpose. The passenger seat was very uncomfortable.

No key drop box was the sad part.

Great way to book cars.