“Poor quality of rental vehicle using third party to book.”
About Budget:5.0/10
Completed faster check in but only one queue so didn't save any time. The hire car was damaged and not very clean but were told to hand it back fully valeted. Felt as it was booked through third party, they were not as interested as with any previous bookings.
About QEEQ:8.0/10
Very easy to use to book hire car.
Poor quality of rental vehicle.
“Overall better than expected except for the car being dirty at pickup.”
About Budget:7.0/10
The car was great, better than expected. It had lane correction, shift suggestions, adjustable steering column, close vehicle warning, object warning both in front and rear. The car was covered in dirty water that had dried on the car and the inside of the windshield was dirty which was hard to see through when going between full sun and shade. Really liked the Peugeot.
They were very helpful in offering advices and recommendations and managed to finish pick up process in short time. Car was in excellent condition and very clean
About QEEQ:10.0/10
Very useful and competitive pricing. Easy to book and choose from various options
Hired car for Northern Ireland whose road signs are mph.
Was given south plates and a Speedo only in kmh
Unusable.
Counter staff told me to email a complaint. Useless
About QEEQ:10.0/10
Horrible ad infested app
Confusing interface
Demands t&c acceptance every login and try’s to sneak in direct marketing
No obvious customer service interface
Car was great, although the steering of the vehicle was a slight concern. I found that it kept trying to recentre after steering in a particular direction. There wasn't any one available at vehicle dropoff to advise.
“Smooth booking process, great prices and car rental experience.”
About Budget:10.0/10
They gave me a free upgrade. Happy with the service. Would be better if they were more closer to the airport.
About QEEQ:10.0/10
Great price options and service. The only comment is on insurance. I was told at budget that in case of accident, I will be billed for 1500 pounds and the claim will have to be processed seperately by qeeq. They recommended to buy the insurance directly from them.
I was given almost brand new mercedes Benz, only 1200 miles
Very happy with the vehicle, and budget staff
About QEEQ:10.0/10
Booking platform was excellent, still can't believe the deal you got me, my relatives from UK could not fathom my deal. Around 20 pounds a day for brand new mercedes, unheard of!
Got a free udgrade which was very much appreciated. The car was great and the pick up process at the counter incredibly quick. Not sure if this was because I had signed up for the Budget Quick Pass but it really worked. Faultless service and car.
About QEEQ:10.0/10
Never used before but impressed so far. Like the idea the website continues to look for a better price after booking, although yet to see this work in practice.
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