BUDGET CAR RENTAL REVIEWS IN UNITED KINGDOM

Great car and great experience, it was in a busy time but all staff were helpful and friendly

QEEQ as a booking platform was great, the car experience was great I enjoyed it.

Car had damage to front wheel that was noted down, even though quite evident, Luckily got the exit staff to note on my departure, tank was only 7/8 full and dropped to 6/8 just after I left pick up location, took the SD card so no sat nav, comes as standard so should have been included on a K group car

All good, easy to use

I had to wait and call twice for the operator at desk, because empty

Not so clear the whole process about insurance at booking time

Matthew at the counter was very helpful. We made three separate bookings (which was cheaper than making one continuous booking), and instead of bringing the vehicle back after the first booking, he allowed us to keep the car and do the checkout over the phone. Outstanding customer service.

Good service

Easy to book

The car was visually clean but stank of dog which was very off-putting

Arrived to collect the car 16mins late and the car was no longer available. The existing booking was void and the onsite customer service forced me to upgrade in order to hire a car. Dropping the car off out of hours also needs to include an option for when the airport terminal is closed.

Drop off was a bit stressful and confusing.

excellent quick fast for foreign driver

good

The road work were a pain in the ass both getting there to pick up and leaving back the car, but that’s beyond your control…

Easy to find in Belfast airport - great service . Easy drop off

Quick pick up, not taken to car just given a bay number and if any problem come back and tell us. We extended one day hire. This was done over the internet via avisbudget.

Was good and saved money will hire again soon.

Everything went well

All good

Poor car offered - MG - low budget car. Alarm kept going off.

I was inexplicably charged over 200 for repairs when returning the car. The photo showed some scuff marks on the wheel rims. I'm sure I didn't cause any damage while driving, but I didn’t take any photos as evidence when picking up or returning the car, so I ended up losing out. I recommend thoroughly inspecting the car and taking photos when picking up and returning it. The staff did suggest insurance for the wheel rims and glass, which I didn't purchase. The car was in good condition and fairly new. Dealing with foreigners, you need to be more cautious.

Car was great fir the money. Would never own one but it suited purpose..

Ease of use.

When returning the vehicle at about 9am on a Saturday morning there was no Budget staff at all. I parked the car and left the keys in the returns box and to date (2 clear days later) I have had no acknowledgement that the car was returned and that it was in a satisfactory condition.

Totally Satisfactory

Polite and friendly

Budget/Avis took an extra charge of 30 pound sterling by deducting from my credit card without noticing me the reason of such extra charge. This is not a good business practice --albeit little in amout. Because of this dishonesty and bad conduct in doing business, I think this is my last time of buying a service from Budget/Avis.

Bad experience of dishonesty business conduct of the affiliated car supplier (Budget/Avis) mentioned above made me feel that this is my last time use the service of QEEQ. Sorry.

Very good, convenient pickup and drop-off at Edinburgh Airport car rental center!